Chicago Hotel Guide - Promenade Bolingbrook hotels in Chicago, United States of America.

"I didnt go to gym but everything else was nice. staff was friendly"

"Had trouble getting into the room upon check-in-- had to come all the way back down from the 5th floor to reception carrying bags to have maintenance paged to reset the door lock to our room. Room was only semi updated. Lots of scuffed walls/baseboards, and there appeared to have previously been a door from the bedroom to bathroom sink area -- door missing, but metal frame/track was still exposed. Had housekeeping attempt to enter the room shortly after 8am, then they attempted to enter the room a couple hours later -- still before our check out time. There were no "do not disturb" placards, thankfully we had engaged the safety latch or we would have been barged in on. Would probably not stay here again."

"Yes"

"Clean room, staff was great, breakfast was good too and plenty of parking. Loved it and we enjoyed our staycation! Will definitely recommend "

"Hot tub/pool was comforting. Clean rooms. Staff was great. KAILA front desk was welcoming and very kind to my family. Cant wait to comback. "

"Ice cold pool, broken glass on the floor due to poor cleanings and woke up to ants on the floor and coffee machine "

"Very clean nice hotel"

"The room didn’t appear dirty, but it smelled bad and felt unclean even after housekeeping. I did not feel comfortable staying. I was booked for five nights but left after one, even payed for the 2nd night I didn’t use because I wanted to leave that badly. The front desk was also defensive when I raised these concerns. I booked this hotel partly because Expedia listed it as popular with solo travelers, but as a woman traveling alone, that did not reflect my experience. The environment felt uncomfortable and more geared toward truck drivers, which made me question that labeling. I would not recommend this hotel, especially for solo female travelers."

"Parking was great, breakfast was delicious "