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"The pictures online are much better than the actual property. My experience here was honestly very disappointing. The first room I was placed in had a toilet leaking water all over the bathroom floor. After reporting it, I was moved to a second room, which was even worse — there was visible mold all over the ceiling and I found a bug on the bed. I was then moved a third time, and while that room was acceptable, the overall experience had already ruined the stay for me. The property feels more like old cabins than suites, and unfortunately they are not well maintained. Everything felt very dated and poorly kept up. Staff did switch my rooms when I complained, which I appreciated, but having to move multiple times during one stay ruined my stay. I would not stay here again and would recommend future travelers lower their expectations or consider other options."

"Such friendly folks at hotel and in the entire area. Wonderful stays always"

"Great experience. Clean, spacious and close to everything."

"We stay here everytime we visit Mystic, CT. Always a lovely experience."

"There is no noise isolation. You hear your neighbors. I couldn't sleep till midnight because people next door were talking loudly."

"Clean room staff was friendly and 6 min away from casino"

"everything good"

"This place was very clean and cozy "

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