New Middletown Holidays

Great location in downtown . Clean room . It was quiet . Good price.

Everyone I encountered was amazing through our experience related to our stay. There was an event occurring in the main entry way during our stay and the valet assisted us in locating parking, called the front desk and checked in from the door, they were very informative and helpful, even the building staff were very friendly and helpful helped us with the door on arrival. It would be nice to be able to use valet service, especially since it is paid parking anyways, and also enter through the nicer main lobby rather than a service entrance and padded frieght elevator... I did chose the Penn because of its prestige, location, amenities, and to view/enjoy craftsmanship of the architecture and chandilers specifically (as a former apprentice of the artist). Overall great stay.

The staff was great and helpful The room was ok. Old and worn

Everyone was very friendly, we loved our first visit to Pittsburgh. I'm going to give our review 5 stars but the only thing I question was 2 out of the 3 nights we stayed our room wasn't cleaned. Not sure if that's normal because we had slept in and left around noon. But in any case it was a fun time.

Beautiful historic hotel. So rooms and property will be older. Beautiful lobby area. They’ve done a great job of updating the hotel while maintaining its historic charm. Such a nice alternative to all the cookie cutter hotels out there. Linens and beds are high quality and comfortable. Excellent shower. Reading lights on the headboard and plenty of USB plugs for today’s travelers. Love staying here when I’m in Pittsburgh