4/10 Poor
Jerrold
Travelled with partner
7 Nov 2023
Disliked: Amenities, property conditions & facilities
Clearly this property is in serious need of renovation. The lawn hasn't been mowed in at least a month, grass over a foot tall. The closet rod and shelf had been ripped out of our closet, so no place to hang our clothes. Not enough night staff when we checked in around 6:00 PM. Had to wait 10 mins or more for a desk clerk to get back to the desk. to her credit, she was very friendly and apologetic, but she was having to leave the front desk to respond to guest calls. The TV with DirecTV had been set to display 4:3 SD format image when it clearly was capable of displaying 16:9 HD format. Whoever installed it either didn't know what they were doing or didn't care. No toiletries provided, good thing we had brought our soap and shampoo. No Ice bucket, had to go get one from the front desk. The worst La Quinta I've ever stayed in.
Jerrold
Stayed 2 nights in Nov 2023