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The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel connected to a railway/underground station in New Orleans with 3 restaurants

Choose dates to view prices

The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
The current price is €140
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
  • 93 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Caesars Superdome - 2 min drive - 2.2 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.2 km
  • Port of New Orleans - 3 min drive - 2.6 km

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Tacos & Beer - ‬6 min walk
  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Igor's Bar And Grill - ‬1 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near Magazine Street
Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Valet parking (surcharge), smoke-free property and a porter/bellboy
  • A lift, ATM/banking services and luggage storage
  • A banquet hall, a 24-hour front desk and laundry services
  • Guest reviews say great things the dining options, helpful staff and location
Room features
All 106 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, The Pontchartrain Hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on 2 Dec 2025 start from €119.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

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The Pontchartrain Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1008 reviews
Rating 8 - Good. 181 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA!
Stayed 3 nights in Oct 2025

8/10 Good

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique style hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Amenities
Great hotel. Great location. Staff was great.
Stayed 2 nights in Oct 2025

8/10 Good

Xiu Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful and friendly at the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
Cool Style! Lots of history. The restaurant in the hotels are all really cool! The rooftop is amazing. The room was pretty! Location is very nice. We used the Streetcar every day to go the French Quarter or Bywater, but honestly the Garden District and Magazine St was our favorite and walking distance.
Stayed 4 nights in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness
The room was a little run down, specifically the bathroom. Not glamorous but the place served its purpose. The location is great and the restaurants/bars are fantastic. The 4 star rating is misleading, I would have been less disappointed if it were listed as a 3 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, live jazz and great service
Stayed 5 nights in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening.
Stayed 2 nights in Oct 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of charm and a nice rooftop bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

one of a kind. Awesome customer service and very authernitic New Orleans visit
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. When we first got there one of the front valet walked us in, showed us where everything was, and then wrote down good places to eat while we visited. Our room was clean and had a perfect view of everything. And we are at the bar which was also perfect. All in all a good stay! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
A very special hotel that is full of charm with a great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome old hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Unique decor. Great options for food, drinks, and entertainment on site. Easy access to local transportation.
Stayed 5 nights in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay a ton!!
Stayed 5 nights in Jul 2025

6/10 Okay

Joanna

Disliked: Property conditions & facilities
Loved the location and the lounge but it smells like a nursing home in the room. It is an old building and has that smell .
Stayed 3 nights in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of location
Stayed 2 nights in Aug 2025

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel. Staff are wonderful.
Stayed 7 nights in Aug 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Not a lot of options near by
Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Liked: Cleanliness, amenities
Super cute, well maintained and the coffee shop attached has the best coffee I have ever had.
Stayed 1 night in Aug 2025

10/10 Excellent

leona

Liked: Cleanliness, staff & service, property conditions & facilities
My bestfriend and I had an amazing stay. The rooms were clean, the staff were friendly, and we enjoyed the rooftop bar! 5 stars!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

We enjoyed our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We've stayed at The Pontchartrain Hotel several times, and continue to come back! It's a great option if you want to be a little outside of the French Quarter and has great restaurants, bar, and central location!
Stayed 1 night in Jul 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first and not my last stay. Everyone was a joy from valet, to desk, to lounge, to cafe. Lovely location on St Charles with easy distances to the Quarter, CBD, Magazine St shops and more. Seems to be a very popular weekend night spot for locals, too!
Comfy bed and perfect linens
Beautiful eclectic art
Nice coffee bar
Even the chandelier!
Stayed 1 night in Aug 2025