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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
Comfortable hotel, walk to University Medical Center New Orleans

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is €107
Price available on 16/6/2024

Check out the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Popular LocationSaenger Theatre8 min walk
  • Popular LocationCaesars Superdome13 min walk
  • Popular LocationNational World War II Museum10 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Poor

Stay was fine until we left the property. We pre-paid for our stay and after we checked out I got a text saying a charge...
Mark
May 17, 2024
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Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Premium bedding
Blackout curtains
  • 46.3 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Separate bedroom
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Premium bedding
Blackout curtains
  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillow-top beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Pillow-top bed
Premium bedding
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
SpringHill Suites by Marriott New Orleans Downtown/Canal Street
Pet-friendly
Free WiFi
Air conditioning
Gym
8.4 out of 10, Very good, (878)
The price is €108
includes taxes & fees
16 Jun - 17 Jun
SpringHill Suites by Marriott New Orleans Downtown/Canal Street

About the area

New Orleans

TownePlace Suites New Orleans Downtown/Canal Street is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the entertainment district. Joy Theater and Saenger Theatre are cultural highlights, while Immaculate Conception Church is a notable landmark. Looking to enjoy an event or a match? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.
Visit our New Orleans travel guideOpens in a new window

What's nearby

  • Saenger Theatre - 8 min walk
  • Caesars Superdome - 13 min walk
  • Bourbon Street - 14 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Pj's Coffee - 6 min walk
  • Chapter IV - 8 min walk
  • Holiday Street Car Restaurant - 10 min walk
  • Hotel Vinache - 6 min walk
  • Backatown Coffee Parlour - 9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel near University Medical Center New Orleans
Located close to Joy Theater and Saenger Theatre, TownePlace Suites New Orleans Downtown/Canal Street provides a free food/drink shopping service, dry cleaning/laundry services and 2 bars. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a lift and concierge services
  • A front desk safe, a TV in reception and a porter/bellboy
  • Guest reviews speak highly of the breakfast
Room features
All 105 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and separate baths/showers
  • Flat-screen TVs with Netflix and premium channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Building
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Netflix
  • Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00, per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

Is TownePlace Suites New Orleans Downtown/Canal Street pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on 16 Jun 2024 start from €107.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at TownePlace Suites New Orleans Downtown/Canal Street?

Valet parking is available for USD 39 per night.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at TownePlace Suites New Orleans Downtown/Canal Street?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is TownePlace Suites New Orleans Downtown/Canal Street located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of University Medical Center New Orleans, Joy Theater and Saenger Theatre. Immaculate Conception Church and Basin St. Station Visitor Information Cultural Center are also within 15 minutes. Canal at South Claiborne Stop and Canal at North Claiborne Stop are within a 5-minute walk.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 696 reviews" "
Rating 8 - Good. 190 out of 696 reviews" "
Rating 6 - Okay. 38 out of 696 reviews" "
Rating 4 - Poor. 21 out of 696 reviews" "
Rating 2 - Terrible. 26 out of 696 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service
Stay was fine until we left the property. We pre-paid for our stay and after we checked out I got a text saying a charge for $700 dollars has been credited to my card. I called about it and they tried claiming we stayed longer, then you changed rooms types. Both of which are not true. Then they claimed they were busy and would call back. They never did. I am currently disputing the charges with my bank. Avoid this place.
Stayed 4 nights in May 2024

6/10 Okay

James J

Travelled with partner
Liked: Staff & service
The room is laid out well for an extended stay. It was clean and most everything worked. It’s a bit of a tired property, though, just north of the Quarter and business district. and while the staff tries hard, there were lots of problems. The management system was down at check in, creating a guest backup, and and again at check out. Breakfast inconsistently provisioned. Same with the bars, when they were open. Doubt I’d stay there again
Stayed 12 nights in Apr 2024

8/10 Good

Kaleda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the hussle and bussle of Canal Street, yet far away from all of the noise. I liked how the trolley was only steps away. Being close to Interstate 10 is iffy, but it made doing ride shares easy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hope

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would highly recommend this establishment the only comment against them I can make was I had to ask maids for more towels and toiletries as the entire building was booked for Mardi Gras and while many stayed only a day or two keeping maids busy I was there a week great staff great hospitality great breakfast with nice rooftop bar really a memorable experience!!
Stayed 8 nights in Feb 2024

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The staff was slow to provide help when needed, but it was a good stay.
Stayed 3 nights in Apr 2024

4/10 Poor

Ivan

Travelled with family and small children
Liked: Cleanliness
They charge you 50 extra at the reception, that includes parking, if I had been better informed I would surely not stay there.
Stayed 1 night in Apr 2024

6/10 Okay

Joseph, bay city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the front desk before we booked and they said the trolley was operational! We arrived and found it was closed again. Well for two handicapped seniors it was a real problem going anywhere without going bankrupt. We counted on this being an easy way to get around and inexpensive. We will not stay here again! We will use Marriott again in Florida this month in Florida. We hope you will offer us a deal in New Orleans in the future at your property at 555 Canal st. Thank you Joseph and Linda White. 9897512155
Stayed 7 nights in Mar 2024

10/10 Excellent

teresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!!! Staff was amazingly helpful.
Stayed 1 night in Mar 2024

8/10 Good

Lee

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed our stay and loved the roof top. Only small hiccup we had was a few dirty dishes. I would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Eloise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 10 days over Mardi Gras. The room was clean, spacious and included a free breakfast every morning. We found it really easy to get around from here on public transport and felt safe walking back here at night. The hotel was obviously incredibly busy due to when we were staying there and we did have two emergency alarms go off during our stay (one in the middle of the night) so we had to walk down 12 flights of stairs stand outside in out pyjamas for what felt like ages. No one ever told us what happened. We would absolutely stay there again, all the staff were very kind, and helpful.
Stayed 9 nights in Feb 2024