"We had a great stay overall. The location was excellent-close to everything we needed, including easy access to the subway, which made getting around very convenient. The ambience of the hotel was nice as well-nothing too fancy or over the top, but comfortable and perfectly alright for a stay.
There were just a couple of minor issues. The room we stayed in on the 9th floor had slightly damaged blinds. It didn't impact our stay too much, but it's something that could be improved. Additionally, the internet connection was quite slow, so a stronger and more reliable Wi-Fi service would definitely make a big difference.
I understand that prices can be higher in New York, but I was a bit surprised by the $200 deposit required at check-in. It wasn't a major problem, but it would have been nice to know in advance.
Aside from these small points, everything else was very good, and the front desk staffs were super nice!! and we enjoyed our stay."