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Reviews of Rodeway Inn Bronx Zoo

2 out of 5
Rodeway Inn Bronx Zoo
3070 Webster Avenue, Bronx, NY

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 751 reviews" "
Rating 8 - Good. 242 out of 751 reviews" "
Rating 6 - Okay. 149 out of 751 reviews" "
Rating 4 - Poor. 65 out of 751 reviews" "
Rating 2 - Terrible. 68 out of 751 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
I haven’t seen nasty hotels like this I’m from Detriot the worst hotel in Detriot it cleaner than this no parking not safe never again go there
Stayed 2 nights in Apr 2023
Response from Sincerely, General Manager. on 9 May 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until this hotel was suddenly converted into a shelter for asylum seekers. Everyone had to leave.
Stayed 6 nights in Apr 2023
Response from Sincerely, General Manager. on 9 May 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

10/10 Excellent

Katherine

Stayed 1 night in May 2023
Response from Sincerely, General Manager. on 26 May 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 9 May 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

8/10 Good

Marta

Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 23 May 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Alexandria K

Liked: Cleanliness
Stayed 2 nights in Apr 2023
Response from Sincerely, General Manager. on 3 May 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 3 nights in Apr 2023
Response from Sincerely, General Manager. on 26 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Laura

Business traveller
Disliked: Cleanliness, staff & service, amenities
The rooms were fine, but the walls are super thin and people were coming in at all hours of the night, opening and closing doors. Also, guests were super noisy both nights we stayed.
Stayed 2 nights in Apr 2023
Response from Sincerely, General Manager. on 24 Apr 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Tejumeade

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Place was ok for a short stay
Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 21 Apr 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 9 May 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

10/10 Excellent

Bridget

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and the staff was very helpful. I’d definitely stay here again.
Stayed 3 nights in Apr 2023
Response from Sincerely, General Manager. on 19 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to transportation and shopping.
Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 21 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 17 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Arayona

Stayed 1 night in Apr 2023
Response from Sincerely, General Manager. on 9 May 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Apr 2023
Response from Sincerely, General Manager. on 14 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shopping and transportation.
Stayed 6 nights in Apr 2023
Response from Sincerely, General Manager. on 14 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Sheila

Stayed 4 nights in Mar 2023
Response from Sincerely, General Manager. on 1 May 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon.

6/10 Okay

Arnold

Liked: Staff & service
No parking and no hot breakfast
Stayed 4 nights in Apr 2023
Response from Sincerely, General Manager. on 14 Apr 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2023
Response from Sincerely, General Manager. on 4 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Danean

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didnt like the fact that the gym wasnt working
Stayed 1 night in Mar 2023
Response from AG on 3 Apr 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon! Sincerely, General Manager.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenienceto transit and shopping
Stayed 4 nights in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Chante

Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 17 Apr 2023
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

4/10 Poor

George

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basically a crack hotel! So many drug addicts ! Strange people in and out! The cabinets are broken, the place is dirty. The only OK thing was SOME of the staff. Overall 1-2 star hotel. Btw, free parking is limited to a measly 6 spots🙃
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping and transit
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping and transit
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transit and shops
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that everything is convenient. The trains and buses are close by.
Stayed 4 nights in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Allison

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Alexus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Fernando

Stayed 1 night in Mar 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

nadine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Stay as Always!
Stayed 1 night in Feb 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Luis

Stayed 1 night in Feb 2023
Response from Sincerely, General Manager. on 3 Apr 2023
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Luis

A little dingy looking. Toilet gave us problems flushing. Same thing happened the last time. Other than that its ok
Stayed 1 night in Jan 2023

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
They offer a breakfast and finally they provided cookies for breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

romario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was acceptable.

10/10 Excellent

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Hanadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022

4/10 Poor

Julie

Travelled with family
This property advertised parking, but there are not enough spots for all of their guests and street parking was impossible on the weekend. They also advertised a free breakfast, but there was nothing available.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean the rooms are. Thr view is nicr. There are many stores near by too in case you need anything. Great customer service checking in and out.
Stayed 2 nights in Dec 2022

4/10 Poor

Jose

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
They offer parking but the space is very limited for the entire hotel. When I arrived they didn't have space to park, I had to look for a private parking elsewhere
Stayed 1 night in Dec 2022

6/10 Okay

Yadira

Travelled with partner
Liked: Cleanliness, staff & service
There’s only parking space for a few cars and its first come first serve. Had to pay for parking across the street. Receptionist was not at desk when we arrived, had to wait for him for about 5 minutes. Place is ok to stay for a night if nothing else is available

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

2/10 Terrible

Walter

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Ramatou

Travelled with family
Disliked: Cleanliness, amenities
Smell smoke Poor breakfast Parking availability Poor room service
Stayed 1 night in Oct 2022

10/10 Excellent

Mamadou Dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in room smelt damp beds where wet like they hadn’t dried the sheets properly the curtains even felt wet the bathroom light wouldn’t work we were told they had no more rooms and that if we checked out at that moment we would get full refund which also didn’t happen 250$ only to have to sleep in my vehicle not happy at all ‘
Stayed 1 night in Oct 2022