New York Hotel Guide - New York University's Skirball Center for the Performing Arts hotels in New York, United States of America.

"We stayed for 2 nights and the elevators were not working. The first night we called down to the desk because we went to leave and couldn’t. We were in the 20th floor. They said the elevators were broken and to use the stairs. We said that is 20 flights and I have a medical condition where I cannot walk far. They just said sorry that’s all you can do. So we were stuck in the hotel all night!!!!!! We were only in NYC for 2 nights and paid a lot of money to be here!! They couldn’t have cared less. It was just an awful experience. Staff seemed unbothered. Awful awful just don’t "

"Excellent. Alex was amazing in helping us - we appreciate him so much."

"Beyond busy elevators, everything is great ! "

"The staff was amazing, property well kept and clean, but the rooms do not have a microwave and only 2 on property for customers floors so and 10"

"The room was a bit small but clean, the property was nice not too big nor too small, staff was friendly and very helpful, the location was the best part as it was close to a bunch of places and had transportation nearby making it easy to move around. "

"Everything was close by "

"Convenient location and friendly staff. We have stayed before and the quality of the rooms varies. Bed is comfortable. We miss the full breakfast option and look forward to its return. "

"Second stay with Arlo Soho- always a welcoming and comfortable stay "

"Staff was great! Room was an awesome green color, with an great balcony. Toothbrush, toothpaste, qtips and more included right in the room!"