Holiday Homes in Newton Aycliffe

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"Disappointed not to have a twin room that I specifically requested at time of booking as was travelling with my grown up son. Was told 100% full on arrival (nearly midnight) but that there was a sofa bed in room. Got in there and that wasn’t made up and didn’t look fit to take a 6ft man or be comfortable to sleep in with my bad back. Eventually got a call saying a twin could be cleaned & made available- why that wasn’t the case in the first place I don’t know. The carpet near the bathroom was damp underfoot-think the ill fitting shower door allowed water from a previous occupant to leak out."

"Rooms were dirty! Stains all over the carpet. Dead flies all over the windowsill. Locks broken on the windows so couldn’t be opened or closed, just constantly ajar and in a windy area so just a constant whistle. When ordering food starters and mains came together, and the waitress then said you need to tell them when ordering that you wants starters first….. I mean isn’t that the point?!"

"This was the first hotel of seven we stayed at on a two week tour of the North and Scotland. And to be honest, it was one of the best. The staff were great, especially Julia in the bar/restaurant. The food was good, it was good value and we were able to park our car right outside our room, which made unpacking and packing easy. Overall, an excellent stay. Thank you. "

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"Really nice hotel handy for the Teesdale Way with Pool and Spa - food was great and staff first class"

"Easy check in, friendly staff and nice modern room. Would definitely recommend. "

"Friendly and helpful staff at check in and in the bar. Lovely big family room with 2 comfortable beds and the best pillows I have ever had in a hotel."

"Parking good Breakfast option-overpriced and nothing freshly cooked Would avoid weekends if a wedding party was on as very noisy in hotel rooms adjoining. Restaurant ok but substituted by a meetings room on one day of our visit which was like a mausoleum Heating good to start with but a cold spell whilst there and cold on mornings and evenings Accessibility good - no stairs to speak -there’s a lift as well Staff so so some ok -some less so Wouldn’t stay there again"