Ngupasan Hotels

"Extraordinary setting, service and warm welcome. Founders remain deeply engaged and committed."

"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Staff was attentive, shout out to Vallen, Awan, Vinka, Deborah"

"Clean, beautiful hotel. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Great place, nice staff"

"I booked 3 rooms in this hotel for me and my sisters…we asked all 3 rooms to be on the same level and it’s no problem at all for the hotel…we had nice time and all the staff are very friendly and polite. We had a ‘bit’ of confusion at the end of our stay but Ken, the duty manager on the day had explained the confusion and he handled the minor incident very professionally. Thank you, Ken…you are an asset for Jambuluwuk Hotel Malioboro for your outstanding hospitality! All our rooms are clean and always have all the amenities. Nice location as it’s near Malioboro! Highly recomended for all of you who wants to visit Yogyakarta with your family."

"Location is fantastic, right smack at Jl Malioboro, 10-min walk from the train station, 15-min walk to Mbah Satinem (you gotta eat her breakfast! truly good, not just for the sentimental reasons). We stayed for 5-nites and got a few check-out gifts, which I have never received from any hotels that I've stayed at (nada from Westin, Marriott, Hilton, Ritz, ever!). The only complaints are pricey foods/drinks at poolside areas. There are free-to-use bikes onsite. No issues encountered during the stay, happy with the services!"