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Reviews of Comfort Hotel

3.5 out of 5
Comfort Hotel
5700 Stanley Ave, Niagara Falls, ON

Reviews

7.8

Good

Rating 10 - Excellent. 937 out of 2486 reviews" "
Rating 8 - Good. 760 out of 2486 reviews" "
Rating 6 - Okay. 383 out of 2486 reviews" "
Rating 4 - Poor. 194 out of 2486 reviews" "
Rating 2 - Terrible. 212 out of 2486 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ilarion

Liked: Cleanliness, staff & service
It is a good place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Jeanine Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a very last minute reservation here for two rooms after arriving at a less than desirable Airbnb and deciding not to stay. It was perfect. Clean, comfortable, very, very nice staff. Parking was easy, plentiful and not priced too outrageously (for Niagara Falls). We would definitely be happy to stay here again and probably will.
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Zachary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was a bit dated and run down. With that being said everything was very clean. The staff was very friendly and helpful, and the breakfast although your standard hotel breakfast was good and provided value to the stay. All and all I think this is the perfect property if you just need something quick. It’s cheap and in a good location.
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, amenities
It was ok
Stayed 2 nights in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terrible

Vincenzo

Travelled with family
Disliked: Cleanliness
Room was tiny and we had ants coming from back of air conditioner.Also bathroom fan never worked.
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Amile

Liked: Cleanliness, staff & service, property conditions & facilities
clean, pool, free breakfast
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Eric

Travelled with family and small children
Liked: Staff & service
Dining for breakfast was great. Lots of extra seating and the breakfast staff was fantastic keeping up the food and maintenance during the crazy rush of people each morning. The room was ok and a bit outdated however we had a few ants everyday on the walls or floors (bigger ants) which was a bit of a turn off. The bathroom has no exhaust fan so bathroom steams up pretty bad while showing. The pool deck has rust and hair clumps around, could be cleaner.
Stayed 2 nights in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Leila

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Bad smell in the room
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terrible

Maria

Travelled with family
Staff was friendly but did nothing to truly address our issues and the hotel was highly undesirable. We were there with a large group of people and had a number of problems. My hotel room smelled like chemicals were used to cover up smoke in the room. The walls were paper thin and sounded like the room next to us was in our room and we could hear their AC running all night long. Another room had a bed that broke when they sat on it. A third room had ants that were everywhere. Staff came to spray for ants and put tape in the room but wouldn’t give them a different room. Absolutely disgusting that they had to stay in a room that was sprayed and that has ants!!!! Bathrooms didn’t have vents and windows don’t open so no circulation. Overall too many problems. We go to Niagara Falls on a regular basis for both basketball tournaments and visit as we live 2 hours away. We have stayed at many hotels and this one was by far the worst experience.
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from David Wei on 17 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous friendly and professional to entire stay
Stayed 1 night in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great breakfast.
Stayed 1 night in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Gina

Good service and environment
Stayed 1 night in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terrible

Mayank

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for sharing your experience. Here's a bad review for Comfort Hotel based on your feedback: I recently booked a room at Comfort Hotel based on the pictures I saw on Expedia, and let me tell you, the reality was a far cry from what was advertised. The room I booked, supposedly with two queen beds, had barely enough space to turn around in. The cleanliness was subpar at best, with stains on the linens and questionable hygiene overall. To add insult to injury, the breakfast, while decent in terms of food quality, was served in a cramped space that hardly accommodated the guests. It felt more like a rush-hour subway than a relaxing dining experience. For the exorbitant room rate charged, this hotel falls woefully short of expectations. In summary, if you're looking for comfort and cleanliness, look elsewhere. Comfort Hotel fails to live up to its name and certainly doesn't justify its high price tag. Save yourself the disappointment and book somewhere else.
Stayed 2 nights in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Eddy

Travelled with group
If they can make more efforts to clean the rooms and hallways
Stayed 4 nights in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenience and location
Stayed 1 night in May 2024
Response from David Wei on 11 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loaction.
Stayed 1 night in May 2024
Response from David Wei on 4 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from David Wei on 4 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly a little far but still walked to and from falls.
Stayed 1 night in Apr 2024
Response from David Wei on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Marion

Travelled with family
The breakfast is pretty limited and the room were smaller than in the picture
Stayed 2 nights in Apr 2024
Response from David Wei on 28 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Rose, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the entire stay from the staff , breakfast location and how clean the property remain.Will stay here again
Stayed 4 nights in Mar 2024
Response from David Wei on 28 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Jack

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was not clean with questionable bodily fluids left around the sink. Room was close to the elevator and caused a lot of noise (people coming and going). Pool was ok, breakfast was ok, parking was good.
Stayed 2 nights in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

pamela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just basic and the flooring wasn’t the best but considering I was traveling with my dog and in a room for dogs it was expected and acceptable. The staff was amazing, friendly and helpful! I would definitely chose them again if traveling with my dog.
Stayed 3 nights in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

MANISHKUMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 1 night in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Heeyong

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from David Wei on 28 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Christina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was actually amazing. The sleeping experience was truly COMFORTable, in a genuine way. Even the pillows were good and I sleep with a $65 pillow at home so take that as you will. The newly renovated rooms were a hight point for us. Dog friendly - we couldn't have asked for more. Also walkable to the downtown action!
Stayed 1 night in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Pierre

Excellent service and very helpful and clean and smiling employees
Stayed 2 nights in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Large ants in the fourth floor room. Trapped several of them under cups. Did not have too much time in the hotel before we had to leave for a concert. Did not want to ruin our evening by being late to the concert so we did not inform the hotel. Hoped there wasn’t more ants when we returned. Got back to the hotel around 12:30am and unfortunately there were ants on the ceiling and on the dresser. My daughter slept with her clothes and a hoodie out of fear. We told staff in the morning but were told by 2 people that we should have told them the day before. Even after explaining the situation we felt blamed instead of the hotel apologizing for a room with ants. There is no way cleaning staff did not see over 10 large black ants. They were everywhere.
Stayed 1 night in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terrible

Xin

So noisy
Stayed 1 night in Mar 2024
Response from David Wei on 26 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Priya

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from David Wei on 27 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Manpreet kaur

it was ok
Stayed 1 night in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Meagan

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Sandra

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Dario

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A
Stayed 2 nights in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

AMIT

Stayed 2 nights in Apr 2024

4/10 Poor

Margarita

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't have anything positive to said about this hotel. Too expensive for the hotel facilities
Stayed 2 nights in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024
Response from David Wei on 25 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat and staff very nice
Stayed 2 nights in Apr 2024
Response from David Wei on 22 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Kushan

Liked: Property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from David Wei on 22 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Good

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
I have one dislikes for paid parking
Stayed 4 nights in Apr 2024
Response from David Wei on 22 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property was bright and clean. Well kept and the staff was extremely friendly and helpful
Stayed 2 nights in Apr 2024
Response from David Wei on 22 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Luis Quinones

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very friendly and helpful. The Food was wonderful and all the areas around the hotel were clean.
Stayed 7 nights in Apr 2024
Response from David Wei on 20 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems to be recently renovated and looks good. The breakfast was excellent and the staff attentive.
Stayed 2 nights in Apr 2024
Response from David Wei on 18 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay at Comfort Hotel
Stayed 1 night in Apr 2024
Response from David Wei on 17 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Ramiz, potomac falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
stingy with soap and shampoo, great breakfast, TV picture low resolution, no sheet change everyday, Pricy EV charging.
Stayed 2 nights in Apr 2024
Response from David Wei on 17 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soonDear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
It was fine for the price. Walls are super thin so you can hear everything and everyone. Rooms are very small which was fine for two people.
Stayed 3 nights in Apr 2024
Response from David Wei on 17 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon