Niagara Falls Hotel Guide - Niagara Falls Underground Railroad Heritage Center hotels in Niagara Falls, United States of America.

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"I am not a “Karen” but do expect some level of professionalism from a front desk staff. This is what gives me a first impression for the safety and cleanliness of the hotel. One employee was on FaceTime and the other was eating ice cream when I walked in. Check in was fairly easy but I was surprised to be charged an $11 parking fee. The pool was fine. Not the hotels fault, but I was in a room next to people who were loud and I thought they were in the hallway until I heard them using the microwave which means they were in the room next to me but the walls are just very thin apparently. I usually stay next door at the Cambria but booked this hotel simply so my daughter could use the pool, but was not impressed overall. "

"No"

"Clean , friendly staff"

"The resort had a good location with several dining options."

"The room was beautiful, quiet and so comfortable. Staff was very friendly. Only complaint was no free coffee in the lobby, expensive breakfast, and fox news playing in the lobby"

"House was perfect for our needs. There's an amazing bakery within a 3 minute walk. The path to walk to the falls is about 2 minutes away. The neighborhood might seem sketchy, we had no issues at all. The location was awesome. Would stay again!"

"1) the photo of the gas range was not what was not the stove in the house. It was a much smaller electric oven.2) No access to any cleaning supplies. Washer/Drier/Broom/Mop etc.3) There were very little cooking supplies. We had to go by pans to cook. 4) Best part was and most accurate was the fact that we were 5 min from the falls and 15 min from anything else we wanted to try.5) I felt like the renovations that were done, were rushed to get the house ready. Floors were uneven, back sliding door had screw holes where I assume they screwed it to stay shut and it didn’t even shut all the way as it was not level. I was worried about the safety of the deck as it seemed to be held up by fence posts and not 4x4. 6) I honestly wouldn’t stay here again or suggest people to stay there."

"House was good for one night with 7 people. Plenty of beds, towels, parking. "