Niagara Falls - Western New York Hotel Guide - Business Hotels in Niagara Falls - Western New York, New York

"Clean room, great breakfast, love the 24 seven coffee and tea… just one thing, please don’t announce out loud the guests room number as they’re checking in for safety and security for the guests. Sometimes other guests have nefarious intentions and especially for female guests we don’t appreciate having to always having our back up against the wall, worrying about creeps like that hearing our room numbers set out loud. Perhaps the check-in staff can just state, “your room number is written on the inside of your key card” I’ve had other hotels do that many times. It’s a much more discreet and safe way for the message to get across when you’re checking in."

"The room was clean, the staff were AMAZING, especially Mario and Eddie on the front desk!!! I cannot say how incredible the overall experience was. Would highly recommend "

"The room has great and the staff was very friendly "

"Everything was lovely "

"The room was clean, the staff were incredible (helped find my roommates wedding ring that he took off when exercising the morning of departure and inadvertently left it in the bathroom), check in process was great and smooth. There are a few downsides: the Sportsbook is pathetic and shouldn’t even be called one. It is two rows of four flimsy leather chairs with small TVs that typically are playing re runs. Additionally, each year the spa has extremely limited options for massages and the food is more limited than advertised. Also, like all casinos, the free drinks can be slow and the girls can be rude. Overall, I would 100% recommend this resort for a gambling get away weekend but it certainly is nothing luxurious. Great time always. "

"Check in went smooth, the lady was super kind during the circumstance, I was facing due to the storm. The room was nice and comfortable. "

"Our smoke alarm battery was beeping and needed new batteries. Within 2 minutes of calling, the person responded and was very helpful."

"very clean, staff was very nice and helpful"

"Great place to stay!!!"