Nieuwaal Holidays

A few things - the place is controlled via iPads and tech there isn’t a phone or room service or anything to connect with the staff. Elevators are all controlled through key pads and you have to check yourself in and do all the work to get your keycard working. While the staff are helpful and friendly it seems that iPads run the show. There was an issue with the wifi and therefore temperature control etc in the room as you can’t change it without an iPad or wifi. The showers are separate from the toilets and not ideal. It’s ok to experience this kind of hotel but would not stay again.

The location is amazing. Breakfast is more than I could ask for, simple yet satisfying. Rooms were pretty decent. Really recommend it. Walk anywhere from here.

Perfect place to stay, convenient location, 15 min walk from a direct tram (number 4) to centraal station. The hotel itself is beautiful, spotless. Hotel bar is beautiful and cozy. Reception area lovely. Staff there were always incredibly helpful and went out of their way to make you feel comfortable and welcomed. The room (Deluxe) was huge, well placed mirrors, wardrobe size was great, shower was always good, bed was GIANT, with soft sheets and a comfy mattress. TV was in a great spot so was always comfortable to watch. Limited options for the TV of what to watch unless renting a film (roughly £10 each). The spa area was amazing. It was so clean, and well maintained. We were fortunate enough to experience the spa hut to ourselves my partner and I. The spa shuts at 10pm so a late night spa trip was the way to go. We would get what felt like private use of the pool, sauna and steam room and a little shower before leaving! Just all round a 5 star hotel and I couldn’t have been more grateful to have the opportunity to stay here, it allowed for me and my partner to have the best anniversary we could’ve asked for. Thank you!

The hotel is clean, and so well located. The staff were so kind and helpful. I would absolutely stay here again.

Staff where brilliant and very friendly