Castaway Norfolk Island

Property class: 3

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A terrace, a garden and a library are just a few of the amenities provided at Castaway Norfolk Island. The on-site local and international cuisine restaurant, Castaway Restaurant & Bar, offers breakfast, lunch, dinner and al fresco dining. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Banyan View Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

1 Bedroom Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

2 Bedroom Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed
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About the area

Norfolk Island is home to Castaway Norfolk Island. The Old Watermill and All Saints Church are local landmarks, and some of the area's activities can be experienced at Kingston Jetty and Point Hunter Reserve Golf Course. Queen Victoria's Garden and Norfolk Island Botanic Garden are also worth visiting. Looking to get your feet wet? Snorkelling and fishing adventures can be found near the property. Visit our Norfolk Island travel guide
Map
Burnt Pine, Norfolk Island, 2899

What's nearby

  • A bird of paradise flower with orange and red petals in a garden.
    Queen Victoria's Garden
    10 min walk - 0.9 km
  • A stone ruin with a chimney, surrounded by grass and trees.
    The Old Watermill
    2 min drive - 1.9 km
  • A coastal village with stone buildings and a beach.
    Kingston and Arthur's Vale Historic Area
    3 min drive - 2.6 km
  • A beach with a forest in the background.
    Emily Bay Beach
    5 min drive - 3.7 km
  • Bounty Folk Museum
    15 min walk - 1.3 km

Getting around

  • Norfolk Island (NLK)
    2 min drive

Restaurants

  • Cafe La Perouse
    3 min drive
  • High Tide Kitchen
    9 min walk
  • Chinese Emporium
    13 min walk
  • Golden Orb
    10 min walk
  • Bedrock
    12 min drive

About this property

Castaway Norfolk Island

  • Hotel near the bay
  • Take advantage of a terrace, a garden and a library at Castaway Norfolk Island. The on-site local and international cuisine restaurant, Castaway Restaurant & Bar, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with laundry facilities and a fireplace in reception.
  • You'll also find perks such as:
    • Free self-parking
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • A banquet hall, barbecues and wedding services
  • Room features
  • All guest rooms at Castaway Norfolk Island have comforts, such as premium bedding, as well as
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Balconies or patios, free infant beds and coffee/tea makers

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Frequently asked questions

Is Castaway Norfolk Island pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castaway Norfolk Island?

Self-parking is free at this property.

What time is check-in at Castaway Norfolk Island?

Check-in start time: 8 AM; check-in end time: 5 PM. After-hours check-in is not available.

What time is check-out at Castaway Norfolk Island?

Checkout is at 10 AM.

Does Castaway Norfolk Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Castaway Norfolk Island located?

Situated in Norfolk Island, this hotel is within 1 mile (2 km) of Queen Victoria's Garden, Bounty Folk Museum and The Old Watermill. Norfolk Island Botanic Garden and Cascade Reserve are also within 2 miles (3 km).

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Reviews

Castaway Norfolk Island Reviews

8.6

Excellent

9.0

Cleanliness

10

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great location to the town, lovely having the brewery with the large deck to have a drink on whilst taking in the view. Downside for us was our bathroom impossible to have a shower without the bathroom being saturated - believe me we tried everything - could do with a shower screen.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024
Verified review

6/10 Okay

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk first timers

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017