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"Great location and friendly staff. We were able to walk everywhere and lots of shops nearby. Highly recommend."

"Bed comfortable "

"I had a great time staying here and would love to come back again. "

"Manager checked me in early. Made a huge difference in my arrival and ability to clean up after my long flight before seeing my sons recital. Thank you"

"Stayed for the 2nd time for a Fenway concert in July. It's nice and dark and quiet to sleep in and a noontime checkout! It is very clean and convenient location to get to Fenway via Uber."

"Fab stay at CitizenM Boston Back Bay. Amazing welcome and great room concept which worked well for us (a couple) for a few nights. Loved the light bright rooms and the huge window with some great views over the city. The housekeeping was also great while we were there. Enjoyed the social lounges and outside terraces as well. Location worked well for us, would use again and would also look at CitizenM options in other cities in the future."

"The hotel is great. Dulce was very helpful to guests and her colleagues. The location however is not ideal with drug addicts lingering around, but the hotel has stepped up security and there were always security guards around. "

"I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center. "

"They text you before you arrive which is really helpful because you get to ask for anything specific that you want for the room or update your reservation so I was able to ask for extra pillows and when I checked in it was beautifully set up with lots of soft additional pillows! I was so grateful and how thoughtful and just attentive the hotel seem t "