Norrala Holidays

Clean , convenient , Friendly and helpful staff

Very attentive and friendly Staff. Especially the cleaning staff who were incredibly nice.Clean and fresh rooms. Overall very good value for the city.

It’s lovely hotel with an excellent restaurant attached, although the ventilation in the rooms could do with a thoroughly deep clean/blowout and check as we all came away with sore throats and colds as the amount of dust was noticeable whenever the various spotlights were on, so we tried to spend as little time in the rooms as possible.

The breakfast was perfect, with a great variety of meals. The staff were very welcoming and approachable, always wearing a smile. The bed was incredibly comfortable, with very soft pillows—I always wanted to sleep longer! But hey, I was on holiday, so I had to get up for tours 😀.

Room was nicer than the pictures, bigger and with a better layout (traditional window to side of bed, rather than at feet). Lovely bathroom, great shower, very clean. Breakfast was fantastic with great variety, but at weekends was extremely busy and there was sometimes a wait for a table. The big downside was the rooftop bar, which on the Friday night we stayed played extremely loud music until past 2am. Earplugs were provided and I had requested a quiet room (after reading similar reviews) but neither helped, it could be heard through earplugs as the bass was reverberating through the building. Also no safe or tea & coffee making facilities in the room.