Phoenix Hotel Guide. Hotels in Norterra, Phoenix, United States of America

"Overall the experience was wonderful! There is golf cart transportation around the resort for those who struggle with the incline and decline of the hills. The view from the rooms are amazing! The variety of pools is also nice. I was disappointed that I couldn’t bring my own food or drink into the main pool area. I understand they have their own restaurant there, but for the fees I’m paying, I should be able to drink a soda or snack in. The room was very large and clean. The restaurants on property are also very nice; however I wish they were open later. "

"Pool was a comfortable temperature. Towels aren't available in pool area, we and others I saw had to double back to the front desk to request one. There's isn't a hot tub or much shade.We gave our ID & CC and were told we would notified when room was ready, that didn’t happen. When i went back to front desk, some folks were being given their key. I had to give my ID and CC again. Our room overlooked parking lot. Elevator is funky. Having lunch on the patio by the lake was nice."

"Love the updated mid century vibe of the rooms and the property in general. Perfectly located in Scottsdale. Easy to walk to shops and resturants. "

"I was hoping I could post a good review to counter the negative ones. However, after having a door lock that had loose screws, a shower that was luke-warm at best, no TV remote....and this was just the first room we were in. Our second room had to slam the door to close and no body wash in the shower. One positive note about the room, you could take off foot calluses with your towel. Sound deadening between the rooms was pretty good, especially for what appeared to be an older building. Staff was super friendly and was quick to assist when we contacted them. Looks like Best Western just bought this property. Hopefully they will make improvements."

"Wanted to use the pool but there was so much goose poop in the water it was gross. The showers for the pool were not close to hotel for ease of access. Suggest that they put a net over the pool (like they do in Florida) to keep the birds out. It would also help if there was a door closer to the Uber lift area instead of walking from the hotel to the main door and then to the Uber area. Could eliminate 1000 yards of walking by doing this. But overall my group had a very good time there and would stay again."

"The property around the room was duty, we had problems flushing the toilet, the shower water was cold, they have plastic underneath the sheets of your bed, the tv very old. The staff were very helpful and polite though. "

"Beautiful property in serene location. Staff and service are wonderful. Rooms are serene and the most comfortable bedding. Highly recommend a stay here"

"Staff is nice, parking is terrible, and the building is weird inside "

"The air conditioning worked well. The staff was nice. The room was not clean. There were stains on the walls, and spots of what appeared to be blood in the bathroom. There was 1 tiny trash can in the room, that was never serviced while we stayed there for 3 nights. The first night, the sink backed up. I told the lady at the desk and she let the maintenance man know, when we returned the second night, it was still plugged and stayed that way until the last night after she had to tell him again and he actually fixed it after saying he did. The pool was ok but the hot tub was NOT hot, freezing cold, actually. There are a lot of people staying there for long term basis and some that seemed to be up to questionable activities. Parking is not ideal since it's not a great neighborhood. Overall, it was a place to sleep after our long days of venturing out, but I will not be staying here again. "