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SureStay InnSuites Phoenix Hotel & Suites by Best Western

2.5 star property
Hotel in Phoenix with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for SureStay InnSuites Phoenix Hotel & Suites by Best Western

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)
Outdoor pool
Located in Camelback East, Best Western InnSuites Phoenix Hotel & Suites offers comfort with practical amenities. Guests enjoy a full breakfast, outdoor pool, in-room WiFi, business center, and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
The current price is €101
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km
  • Biltmore Fashion Park - 7 min drive - 6.0 km
  • Grand Canyon University - 12 min drive - 12.1 km
  • Camelback Mountain - 25 min drive - 15.1 km

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪Aunt Chiladas Squaw Peak - ‬15 min walk
  • ‪Thirst Quenchers Poolside at Squaw Peak Resort - ‬8 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪Full Moon Izakaya - ‬14 min walk
  • ‪Los Taquitos - ‬2 min drive

About this property

SureStay InnSuites Phoenix Hotel & Suites by Best Western

Hotel near Biltmore Fashion Park
Consider a stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western and take advantage of free full breakfast, laundry facilities and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, express check-out and a TV in reception
  • A water dispenser, concierge services and a vending machine
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
8.8 out of 10, Excellent, 1,033 reviews
The price is €95
includes taxes & fees
24 Nov - 25 Nov
Best Western North Phoenix Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Frequently asked questions

Does SureStay InnSuites Phoenix Hotel & Suites by Best Western have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay InnSuites Phoenix Hotel & Suites by Best Western on 10 Nov 2025 start from €101.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay InnSuites Phoenix Hotel & Suites by Best Western pet-friendly?

Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 33.77 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Self-parking is free at this property.

What time is check-in at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-in start time: 4 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Checkout is at 11:00 AM.

Where is SureStay InnSuites Phoenix Hotel & Suites by Best Western located?

Located in Camelback East, this hotel is within 3 miles (5 km) of Phoenix Mountains Preserve, Wrigley Mansion and Piestewa Peak. Arizona Biltmore Resort - Adobe Course and Arizona Biltmore Country Club are also within 3 miles (5 km).

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SureStay InnSuites Phoenix Hotel & Suites by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Phuonganh

Disliked: Staff & service, amenities, property conditions & facilities
Need to improve all aspects. We checked in at 4:30 pm got the keys but the room wasn’t ready, breakfast was terrible, noisy….
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Lobby. Good breakfast included
Stayed 1 night in May 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Happy with my stay in July 2025

My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value with free, reasonable breakfast buffet
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Was able to check in a little early with no problems. Staff was quick and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The price was affordable. We stayed in the Jr 1 bedroom Suite which was nice and roomy! Thank you for the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, pool was heated, jacuzzi was just right. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again!

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Raheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice low key basic Hotel
Stayed 6 nights in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great

Great room and great full breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

ENID

The pool was nice.
Stayed 4 nights in Oct 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Comfortable beds. Quiet rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, definitely some little things like the water faucet handle wiggled a bit when turning on and off the water and the door seemed hard to close but otherwise great for the price/location.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Clean and comfortable.

Nothing incredible here folks. Clean and comfortable. I would stay here again.
Stayed 3 nights in Jan 2025

4/10 Poor

Andria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay with comfortable bed and clean room. Sometimes that is a challenge with even high-end hotels. Good value and nice central location with short driving distance to Scottsdale and more.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Fast and friendly service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Very clean and contemporary lobby and room. Comfortable beds, nice shower. Nice breakfast included. We did not have a chance to use the pool or jacuzzi but we’re happy they had them. Would definitely stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Liked: Staff & service, amenities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

Dana-Lorri

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff is good and polite as well as receptive. the property is in a great location but requires lots of upgrades to bring it a decent level for the price they are asking online aor over the phone .
Stayed 2 nights in Feb 2025

6/10 Okay

Stacey

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were clean. Towels and soap were in short supply in the room even when requested them. Quiet and safe place to sleep. Building needs repairs externally. Breakfast food was fine but juice drink machine was broken.
Stayed 1 night in Mar 2025

8/10 Good

Karin

Liked: Amenities, property conditions & facilities
Hot breakfast buffet breakfast which was fine, enough variety that no one should go hungry. Rooms are small but comfortable. You can hear all the passer by conversations easily and if the neighbor lets the door slam your windows rattle. Generally a fine facility but perhaps a little pricey for quality. Easy drive to airport.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good place to stay

I have stayed at this hotel before. It’s a good spot for the value overall. It’s conveniently located and feels safe. For a 7 day stay however, I only received housekeeping 2 times. I don’t feel that’s acceptable for the length of my stay. Again, for the price, the location and amenities are a good value.
Stayed 7 nights in Nov 2024