North Berwick Holidays

Interesting hotel in great location. Not exactly what we expected, but fine. Bath amenities and robes were great.

The location is very good for proximity to historical sight seeing and many restaurant choices. A short walk to the Arlington MBTA subway station provides a brief ride to Fenway Park. Unfortunately we experienced small bugs in our room. Not sure if they were fleas or some other type of bug. They allow pets to stay at the hotel so it could be related to that. We made management aware and they switched rooms for our last two nights. Our stay was a total of 5-nights, Followup correspondence from hotel management informed us that they had Ecolab come to investigate the room. Ecolab claimed that they did not find any issues. That response puzzled me, as I know that we showed pictures of what we found to the hotel desk staff. Maybe the bugs left the room when we did !?!

The customer service representative that checked us out was soooo friendly, efficient and helpful!Thank you so very much!

The price was very affordable, the staff was very helpful with directions and recommendations on where to eat and catch tours. It was located with a 10 minute walk to wonderful North end restaurants. The breakfast was great and the waitress was efficient so we could move on with our day. The parking was at a structure that was self parking and a 5 minute walk down the street. We arrived late in the evening and it would have been nice to have a valet service for parking. Overall we had a fantastic time.

This hotel was excellent. The staff were exceptionally generous, friendly, and understanding — every single person we encountered was so kind and accommodating. The room was spotless, and the toiletries were so well-stocked that we didn’t need to request anything additional during our stay. One very important note for future guests: the Kenmore and Fenway rooms are quite different. When we called to book directly through Hotel Commonwealth, we were transferred to a third-party reservation line. The representative incorrectly informed us that the only difference between the Kenmore and Fenway rooms was the view. In reality, upon arrival, we learned that the Fenway rooms are located in the hotel’s newer, recently renovated building, while the Kenmore rooms are part of the original section and have not yet been remodeled. The Fenway rooms are noticeably more updated — with glass shower doors instead of curtains, no rust on bathroom fixtures, and an overall fresher, modern feel. Fortunately, the front desk staff were extremely gracious and went above and beyond to help us switch to a Fenway room, which made a huge difference in our experience. I would highly recommend booking a Fenway room if available — and I’m very grateful to the staff for their professionalism and kindness throughout our stay.