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"Stayed here for cardi b concert, hotel was 5 min from the venue. We hated the parking but was aware it would be need to be paid for when we booked. We parked across the street which is way cheaper than right next to the hotel. The actual Room is nice and spacious. Fridge was dirty which we didn’t like. Everything else seemed to be clean. Breakfast was good but Luke warm. Whatever pans they use doesn’t keep the food HOT. They’re doing renovations so the area next to the lobby desk looks a hot mess. I had to step over wood and debris just to get to the main bathrooms. Overall we would stay again only if we have a concert to go to at heritage bank. There are better hotels but this was wasn’t bad at all. "

"We were told are upgrades were not available after they were confirmed. We had 2 inch cockroaches in our room. The hotel did comp the champagne for having bugs in our room."

"Not bad. Dirty cup left on window sill but fine other than that"

"Walked into the pool with music loud rap, cursing. Went to tell front desk, they came and said something to guest, but guest did not turn it off. I went a second time to ask the front desk to ask them again. It was so uncomfortable because he had no idea why he had to turn his music off. Finally, after he did and left another guest did ask if she could play music and I told her please no we will be leaving soon. There was a dog barking in 2 rooms close to me, so I had to ask to be moved. The beds were on something metal and every time you moved you heard it. I went to relax and nothing about my experience was relaxing."

"I would definitely book with them again. Only thing is our shower water didn’t go down like it was supposed to and stayed in the shower. "

"Very clean and great location for downtown activities. "

"Breakfast menu ok "

"My favorite place to stay. I stay here twice a year for my basketball tournaments."

"Great"