Austin Hotel Guide - North Cross Mall hotels in Austin, United States of America.

"Staff was very helpful. Room was clean. But terribly in need of an “update”. Beds were good but furniture and carpet were old and worn out! I love Embassy Suites but was shocked to see this one in such a state of disrepair!"

"1. Front desk staff- rude and condescending-not helpful. 2. Breakfast was horrible- peanut butter and jelly sandwiches. Would not replenish items for breakfast. Staff would close breakfast off an hour before time was posted 3. Shower pressure was a trickle and hot water took along time to luke warm. 4. Ice machine not working. 5. Only 1 elevator working."

"Clean room, friendly staff , safe area"

"No smart TV"

"This was the first time staying at this hotel. I had no issues with the reservation. I arrived gave my name they were able to check me in right away. They let me know about their breakfast once I arrive at the room. It was very nice very clean had no odd smells. The beds were very comfortable. It felt like I was actually sleeping in my own bed. There was no noise. And I slept well throughout the night and the greatest part is the checkout time by noon help me wake up and enjoy my morning without feeling rushed to check out of my room I even left with a good hot cup of coffee"

"Very good breakfast, just wish for some fruits."

"great breakfast and the staff was super friendly!! rooms were clean as well!"

"Need to replace carpets and furniture. Looks worn."

"Our nonsmoking room smelled like smoke."