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"The service and concierge were great. "

"We booked two rooms for our family trip. To be honest, I didn’t read the Google reviews before making the reservation; if I had, I probably would have skipped this hotel. However, we got lucky: the staff is friendly, the rooms are clean, and the view is wonderful. From our rooms, we can see the pier, and it is beautiful. The only downside is that the route from the reception to the rooms is a bit like a maze."

"My second time staying here and i love it, comfortable and clean with great views, service and right in the middle of the city"

"Slightly outdated and doing exterior renos, but room was clean and comfortable. The staff were lovely and welcoming. Would stay there again"

"Beautiful and spacious room food was good and staff was kind "

"Great hotel"

"A pleasant stay!"

"Close to Pacific Fair, close to tram into Surfers, close to Oasis and eateries around the area as well as inside the property as well. It was so nice to come back to The Star to once again enjoy all the amenities and how easy it was to get to places in the area."

"Staff very friendly. Nothing was a problem "