North Portal Holidays

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

The hotel itself was great, the staff was super friendly but I reserved a suite and 2 of the sinks were clogged, I told the front desk but the maintenance never fixed the issue, other than that everything was accessible and user friendly.

The Pelican Hotel is an amazing boutique hotel with an outstanding restaurant! It has 33 individually themed rooms owned by Renzo Rosso, the Italian fashion mogul and founder of the Diesel clothing brand. There is a lot of attention to detail put into this hotel and the location is prime. The hand stamped copper elevator takes you to your room and speak easy rooftop. We had Rm 202, an oversized very large vintage themed king suite overlooking the main blvd. It had a view of muscle beach, the ocean and the sidewalk for some great people watching. It had windows wrapped around both sides of the room which was awesome. It had a little noise at night since it's on the main blvd, but they all do being in the epicenter. It didn't hinder us from a good nights sleep in the plush California King bed with crisp sheets and a duvet topper:) The service has been outstanding!! The staff really care about the guests, evident on many levels, and went above and beyond. It has been a long time since I feel like I had really great service, outstanding food, and a couple of generous offerings thrown in. If you're a guest at the hotel, you get a few options for an oversized, complimentary jumbo cocktail every evening. The 1st night we opted for the spicy, scratch made margarita and night 2 we got the Aperol Spritz with approval from the mgr. They also have a generous happy hour. The room offers complementary snacks (veggie chips & kind bars) as well as water. Your stay also includes complementary

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.