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"Marketing Listing and amenities not aquarate. Not listed when booking for price in area was they are under construction, hot tub not working which was selling feature, elevator not working, there was garbage left out around property, and breakfast is only Continental should state such"

"Room was excellent. Property is well well maintained and has many recreational options for guests. Parking can be tricky at times but overall it’s a great place to stay and would definitely recommend! "

"No one was at the checking counter when we arrived. The check in staff were horrible and rude. Then we went to our assigned room and it was still dirty. They never brought clean towels and never threw the trash. The shower was slippery and there were snot on the shower walls. It was disgustingly. Call the office and no one ever came to clean the shower. They were obviously short staff. I WILL NEVER STAY THERE AGAIN. "

"We were given a handful makeup remover wipes because the front desk employee wouldn’t give us more than one wash cloth that was in our room for a 3 night stay. Tub and and cabinet where they put the bath towel were filthy. "

"Clean confortable stay. "

"This was an amazing place for our family to stay. The room was huge and the pools were so fun. Will come back!"

"Well first of all layout was great we shared 2 bedroom with another couple. Place was nice beds were a bit lumpy, no elevators and stayed on 3rd floor, it’s a workout for sure. Biggest complaint was our room was located on one of the busiest streets In the world! Felt like we were sleeping on a highway, windows did not block any noise, would have been nice for staff to disclose and when brought to their attention they did not offer any solution but that if we chose to stay with them in future they would recommend we request another room… you think? Floors in room were also dirty, if you were barefoot your feet turned black."

"To expensive for what the property has to offer Also is ridiculous to have to pay 22 dollars per night to park a motorcycle overnight it’s mandatory no self free parking! You are forced to pay pretty much cause there are not other choices close by! Never again!"

"I was left a little disappointed with the cleanliness of the resort considering it was a 5-Star Fairmont property. There was frequently trash that wasn’t picked up around the pool areas. Empty cups and plates were strewn throughout the property. Just left me asking for more considering how much we paid for our stay. Don’t get me wrong, it’s a nice resort but I’ve stayed at other 5-Star resorts that were cleaner and more attention to the little details. "