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"An excerpt of a letter to the owner... It is with great disappointment that I write to inform you that our stay in unit 3 at Ballantyne Apartments, on Saturday October 13, was very unpleasant. Considering a cleaning fee of $70 was charged to my credit card before arrival, we were dismayed to find that the apartment was not properly cleaned; the bath towels had not all been laundered; there was a brown stain on the toilet seat that looked like faecal matter; multiple strands of hair were...

"Was disappointed in the size of the unit and also the balcony was over looking the neighbours property with scaffolding. The place was clean and beds comfy. The dishes were filthy though. Had to clean mugs and kettle before use, thoroughly. The key situation also has us on edge. It saw us put something at the front door for security. I wouldn’t stay more than one night and definitely not with more than 2 adults and 2 kids. Was very crowded. "

"This is a great place to stay. Ideal for either short or long periods. Very helpful host.Well appointed with everything you could need.Just a short 5 mins walk to the beach, cafes and restaurants, but also handy for buses.Highly recommended."

"Beautiful harbour views and convenient location to catch the ferry to many places. The apartment was very clean and comfortable. Our host was very helpful and very nice to communicate with. Highly recommend."

"We were unsure due to the address on Spit Rd, BUT it was fantastic! Double glazing and no sound overnight. Slept so well. Comfortable for 4 x adults. Parking onsite was so good. Close to Balmoral Beach and we loved it to stroll around. Would recommend and return. Thanks! "