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"No air conditioning "

"Already said, owner did not omit anything every item included was thought about and provided. This was a treehouse with floor to ceiling windows left open all night to watch the stars. Colours warm & friendly. I would love to come back to this Oasis. Annie P "

"The room was lovely, we decided to buy the full breakfast at the hotel. It was good. We payed extra for parking which is worth it. Parking in Sydney is shocking. "

"Very welcoming hosts, convenient spot close to Whale and Palm Beach :)"

"Great cabin, excellent air/con, fabulous swimming "

"Juvena is a most accommodating host, who is responsive and helpful. Her beautiful property has everything you will need. It is comfortable and spacious, with many areas to sit, relax and enjoy the fabulous ocean views. The beach, cafes, restaurants and a supermarket are all within easy walking distance. My family and I loved staying here. "

"Unfortunately we had issues from the very start of our stay. We were told check in would be at 3pm. We arrived at around 4pm only to find the cleaners were still there cleaning. We had to wait over an hour until they finished. The property has aged a lot and has not been well maintained at all with several safety issues. The upper deck which accesses the main bedroom had broken and missing floor boards leaving the only stair access and outdoor deck unsafe and unusable. The windows in the dining area had no safety mechanism, opening completely to a high and dangerous drop - as we had children in our stay we could not open the windows which was also an issue in the heat. More importantly we had asked the agent to confirm before our stay whether the house was fully air conditioned due to the recent extreme hot weather. The agent assured us in writing the house was fully air conditioned. This was incorrect and a misrepresentation. There was only 2 small a/c units (1 in the main bedroom upstairs which failed to cool the large room, and 1 in a smaller bedroom). All other rooms and living areas only had a fan which did not help when we had very hot weather. The carpets are old and quite stained. Downstairs smelt musty and damp. For the price we expected a much better standard. The response from the agent to our issues was poor, incorrectly addressing us with the wrong name and using auto generated responses that still said “[insert guest name here]”"

"Daily room cleaning - always offered even when in room - so nice friendly. Reception staff very attentive. Really spacious balcony I love. Beach across the way nice walks. Special mentions to ‘Sarah Anita Amber’ ;)"

"Amazing service and accommodation!"