"Staff were kind, helpful, and friendly.
I find when I book through a third party the hotel gives you a less desirable room. I stayed with my dad the night before in a room my mom and I booked directly with the hotel and it was great on the third floor.
The next night I booked through Expedia and the room was on the main level, at the very back of the hotel, it smelled, was loud because it was next to a utility room and a busy street. It was also on the same floor as those who like to smoke weed and had a dog that wouldn’t quit barking.
The door to the patio in my room had broken blinds which required me to hang a blanket over for privacy and to block the light.
I will book directly with hotel in the future should I need to stay again. It is super convenient to have the kitchen and be so close to the hospital. The staff are always wonderful too.
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