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"Amazing hotel"

"Good location. Refurbished room was very pleasant. Staff generally very good. Those in Atrium less so, sadly. "

"I did not use the laundry service or air conditioning. Room itself was very clean. Staff was very pleasant and helpful. I especially liked the lounge that was available 24/7 for free coffee and tea. "

"Staff were so welcoming and informative, the welcome sheet was so helpful. Breakfast incredible, so much choice and great quality. Room was spacious and finally a hotel that has great water pressure."

"The room and the bars were fantastic"

"My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit. "

"Room was nice and clean and the staff was nice"

"Clean room pleasant staff"

"Clean room "