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"Room was clean. Towels and bedsheets were excellent quality and were changed upon request. Breakfast was good and had enough variety for five days we stayed at the property. Internet was fast. Location was perfect - close to British Museum, two subway stations, numerous bus stops. Lovely park nearby."

"Staff not helpful, subpar and old room. No laundry available, free shuttle to the airport was not advertised correctly. It was a by bus that did not go the terminal, for disabled people it was bad. Don't recommend this on location but others on the same chain were great!!! "

"Excellent location, friendly staff and a superb breakfast. "

"This hotel is a step up. It is such a beautiful hotel. The location is supurb. The rooms are so beautifully decorated. The beds are so luxurious and comfy. Thid hotelbmade our stay in London so special and we loved our stay. The breakfast made our day start extra special. "

"Great area. It would be nice if they would tell you that the vouchers are not allows to be used for the breakfast buffet. "

"Great breakfast and amenities. Staff was helpful and friendly. Brasserie had good selection of food. Pool and sauna were very nice. Good location, would definitely stay here again. "

"If you’re a Black solo traveler especially a Black woman please be cautious here. Not all, but some staff and security were very unwelcoming and I experienced racial discrimination. Just something to be aware of."

"Great property and excellent location"

"Nice and did the job. Had a windowless room but it only had one bedside table and therefore only charge phones on one side. Not a huge issue but I wake early compared to my other half "