Northwest Austin Hotel Guide - Pet Friendly Hotels in Northwest Austin, Austin

"First off, all of the employees were great and tried their best; they are just in a sucky situation. Check that your room is properly clean as soon as you get there. The condition of the room and the building was terrible. The bathroom light was out, and the toilet was clogged when we arrived. Maintenance came and fixed these issues, but there were more. The bathtub leaked, and the shower had poor, inconsistent water pressure. There was no hairdryer in our room, and when I asked, I was told I was simply out of luck. No minifridge either. Blankets were very thin, and we couldn't get more. The room was literally falling apart as well; the closet door was hanging off, and the front of the bedside cabinet fell off at the lightest touch. We ended up checking out early and moving to another hotel. Only stay here if your only other option is your car, and then consider just sleeping in your car."

"Attentive staff, clean rooms, hot breakfast. We were not too fond of the LOW toilet. "

"Beautiful hotel great location and staff"

"Yes very clean"

"Clean rooms, great location and staff"

"I stayed at this hotel for 6 days, and overall, my experience was not very satisfactory. First, the hotel does not provide cleaning service proactively. During my entire stay, I barely received any housekeeping service（ I know they say will do it every 7 days , but still quite different from other ) The front desk staff were generally okay in terms of attitude. However, the noise level in the hotel was very poor. I could hear frequent dog barking from the hallway, which made it difficult to rest. Another unpleasant experience was that I was woken up by a phone call from the front desk in the afternoon. They told me that a guest downstairs had complained about noise, saying I was jumping in my room. In reality, I was asleep at that time. This suggests that the staff did not verify the situation themselves and simply relied on the complaint without checking. Overall, I would not recommend this hotel."