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"Our stay exceeded our expectations. The welcome at reception was friendly and efficient. Our room was very clean and well maintained given the hotels age, the bathroom looked as though it had been recently refurbished with a large walk in shower and modern toilet. The organisation and service at the evening reception we attended was exceptional, plenty of staff serving and constantly clearing. "

"Modern apartments in a quiet neighbourhood (at least during the week). Beautiful, clean accommodation in a well-secured building. Not far from the station. Tesco Express is 5 minutes away."

"Brilliant 3 night stay. Reception was lovely. Management really good. Full marks to Don who was very helpful. "

"Such a well maintained, old hotel in the middle of the most historic part of Norwich. We really appreciated them allowing and being especially kind to our small dogs."

"Ideally positioned hotel within walking distance to the city centre but easily accessible via vehicle with parking. Comfortable clean and well appointed room with good decor and clean modern bathroom facilities . Tea/ coffee provided in room. Breakfast package was purchased and breakfast quality and service was superb . Would recommend and we will stay again. "

"We stayed for two nights in August B&B as part of a mini break to the East of England. All staff were welcoming and helpful. The room had a king size bed and the bathroom was large and adequately supplied. Breakfast was a good choice of pastries and hot buffet...dining at 8.15am meant we had no problem with queues or choice of food. The only thing that could have been better was the lack of air conditioning, as our room was very warm on both nights of our stay although a fan was provided upon request."

"Really nice hotel and facilities. Conveniently located a short drive from the A11."

"Professional and diligent staff in every department. "

"Amazing customer service "