Kigali Hotel Guide - Nyandungu Urban Wetland Eco Tourism Park hotels in Kigali, Rwanda.

"The place was perfect for a brief stay before our flight, as it is conveniently located near the airport and offers a free shuttle. The driver was very helpful and made our arrival in Kigali smooth and easy."

"Amazing, I like the place. "

"Staff were very helpful and organised taxis etc. Room was large , bed comfortable and had good wifi. There was a bar and restaurant although I did not dine there. "

"Excellent, friendly staff and homely environment. Most convenient hotel ever! "

"Very good hotel to stay for one night. It's close to the airport and cheap. Also, they have a bar/restaurant. The rooms was ok and the staff was helpful. "

"Great place , the food was good , staff were attentive"

"The apartment was cozy, had everything we needed, in a great location and very nice. The staff was incredible and incredibly helpful and went above and beyond. They even provided laundry services, and help with various things. "

"It was NO way a 3-Star hotel. "

"Overall service = excellent"

"Terrible experience. The hotel advertises breakfast, but upon arrival, I was told it was not included because the room rate was already “cheap enough.” The room was dusty, and staff took days to clean it after being asked. They also expressed displeasure that I paid through Expedia instead of directly at the hotel, repeatedly complaining about Expedia’s commission. As a guest, I should not have to deal with constant complaints about their booking arrangements. Management ignored my attempts to...

"Solo trip and one night stay! People were friendly and the hotel seems to be trying to improve! Beer is Excellent…"

"Internet was terrible. Needs lot of imporvements. No hair drier, Refrigerator placed badly, Overall not worth the money. However the surrondings around the place were very beautiful. Staff were very polite and friendly."

"I was charged extra and 6 dollar each night."

"Wrong advertisement. There is no bath tube, was not given the room I paid for and to get the room I had to pay extra. Everything about it it was wrong "

"Not as advertised. It is a bar with rooms"

"Betalade i förväg på hotels.com Vid incheckningen krävdes att jag igen skulle betala! Personalen i receptionen var ej proffsig, hotade och höjde rösten"

"Although I prepaid for my reservation, the reception staff called their manager and he told me that I couldn’t stay the hotel without additional payment. Since it was already 20:30, I had no choice to find another hotel. I presented my payment approval, but he insisted the need of double payment. According to the manager’s advice, I paid and contacted customer suppprt. When the customer support person called the hotel reception, the voice message was repeated."

"De tok imot min bestillingen selv om de hadde ikke noe ledig plass , de sendte meg til annen plass , som har dårlig hygiene, hadde ikke varm vann ,veldig mye bråk"