Good Evening,Thank you for reviewing Best Western Ocala Park Centre. I am glad that my team could provide you with an excellent customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,I am apologize that you had such an unpleasant experience. We hope that you will try our property again in the future. We look forward to hosting you.Sincerely,Derek P, General Manager

Good Evening,Let me take this opportunity to apologize for the poor experience you had at our property. We hope that you will give us another try in the future. Your feedback allows us to improve the customer service experience.Sincerely,Derek P

Dear Tina,We are incredibly sorry to hear that your recent stay with us was a horrible experience for your family. This falls far short of the standards we set for ourselves, and we sincerely apologize for the inconvenience and frustration caused by the missing toiletries, inadequate towels, and the inflexibility regarding your checkout request. Extra amenities are always available at the front desk and as for the early check out, we can explain the reason why at the front desk.Sincerely,Derek P. General Manager

Good Evening, Thank you for taking the time to provide us with vital feedback. Feedback is an important part in continuing to develop the customer service experience. We look forward to hosting you again.Sincerely,Derek P

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback and allowing us to continue to improve the customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Morning,Thank you for taking the time to review Best Western Ocala Park Centre. I am so glad that we could accommodate you and provide you with a positive customer service experience. We look forward to hosting you next time!Sincerely,Derek P, General Manager

Good Morning,I would like to thank you for taking the time to review Best Western Ocala Park Centre. I am happy that you enjoyed your stay and had such a wonderful customer service experience. We look forward to hosting you again!Sincerely,Derek P, General Manager

Good Evening,Thank you for reviewing Best Western Ocala Park Centre. Feedback is important to improve the guest service experience. We look forward to hosting you again.Sincerely, Derek P, General Manager

Good Evening,Thank you for reviewing Best Western Ocala Park Centre. Feedback is important to improve the guest service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to provide us with your vital feedback. Your feedback helps us to improve the customer service experience. I will take this important feedback into consideration and address with the appropriate staff. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. It is an imperative tool in continuing to grow excellent customer service. I hope that we can host you again at your next visit.Sincerely,Derek P, General Manager

Good Evening,I am sorry that you had such a poor stay at our location. If you would like to discuss this matter further, please feel free to reach out.Sincerely,Derek P, General Manger

Good Evening,I want to thank you for your time and your feedback. It is very much appreciated. As the General Manager, I enhance the customer experience if I don't know that there is a person. If you would like to discuss this matter further, please feel free to reach out to me personally,Sincerely, Derek P, General Manager

Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,My sincere apologies from myself and my team. I am sorry you had such a poor experience. We strive for excellence always. I appreciate you brining this to our attention. If you would like to discuss further, please reach out to me personally.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. Your feedback continues to help us to provide and excellent experience to our guests. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for your recent review of Best Western Ocala Park Centre. Your feedback is important to us and we appreciate your business. I am so glad that my team provided you with an excellent experience. We look forward to hosting you again.Sincerely ,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. I am very pleased that my team could provide excellent customer service. I am sorry that you were for such serious but hopefully next time you will be able to take in some local culture. Centrally located to the hotel are several local museums, the World Equestrian Center and live music. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am glad that my team provided you with a positive customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am glad that my team provided you with a positive customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for reviewing Best Western Ocala Park Centre. We appreciate your feedback. I will pass along the compliment to my team. I am so happy that they could provide you with an excellent experience. We look forward to hosting you again soon.Sincerely,Derek P, General Manager

Good Evening,I appreciate your taking the time to reach out regarding your experience. From what I understand, the front desk did not provide with outstanding customer service, my sincere apologies. If you would like to discuss this matter further, please reach out.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. Providing quality customer service is our #1 priority. I hope that during your stay you were able to take in some of the live music that is centrally located near the hotel. If not, hopefully next time. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Afternoon, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. It is always a pleasure to serve you. We welcome you back and look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. Feedback allows us to provide the best customer service possible. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. We look forward to hosting you again and providing you with an even better experience.Sincerely,Derek P, General Manager

Good Morning,I want to thank you for taking the time to review Best Western Ocala Park Centre. Your feedback is always appreciated it. We hope at your visit you had an opportunity to explore some of the local museums or areas that provide live music. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and look forward to hosting you again. Hopefully next time you will be able to visit the World Equestrian Center or possible take in some local culture with live music and many of our centrally located restaurants.Sincerely,Derek P, General Manager

Good Evening,I want to thank you for taking the time to review Best Western Ocala Park Centre. We appreciate the opportunity to host you. I hope that next time you will be able to take in some local culture at our World Equestrian Center or possibly some live music. Again, thanks for allowing us to host you.Sincerely,Derek P, General Manager

Good Evening,I would like to thank you for taking the time to review Best Western Ocala Park Centre. I appreciate the team compliment. My staff strives to provide excellent customer service. I hope that next time you are in the area you can visit some of our state parks that are centrally located to the hotel as well as live music in the area. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. I am that we were given the opportunity to serve you. Feedback is an imperative teaching tool. It allows for continued opportunities of growth and we welcome all feedback. I am so glad that you were able to enjoy your stay. I look forward to hosting you in the future and hope that next time you are able to take in some local culture such as our restaurants that provide live entertainment. There are several in close proximity to the hotel. We look forward to hosting you again soon.Sincerely,Derek P, General Manager

Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. I am so glad that our team could provide a great service to you. I am even more pleased that your enjoyed your stay. I look forward to hosting you in the future and hope that next time you are able to take in some local culture such as our restaurants that provide live entertainment. There are several in close proximity to the hotel. We look forward to hosting you again soon.Sincerely,Derek P, General Managerderek.poineau@hdghotels.com

Good Evening,I want to thank you for taking the time to post a review. I would love to further discuss with you any issues you may have had during your stay. Please feel free to reach out.Sincerely,Derek P, General Manager

Good Evening,Thank you for the excellent rating. We appreciate the opportunity to serve you and provide you with excellent customer service. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Evening,I would like to thank you for taking the time to review Best Western Ocala Park Centre. It was our pleasure to provide you with excellent service. We hope to host you again.Sincerely,Derek P, General Manager

Good Afternoon,From the entire staff at Best Western Ocala Park Centre, we would like to take the time to say "thank you" for providing us with positive feedback on our staff and breakfast selection. It means a lot when a guest has a positive experience at our property. Again, from the entire team at Best Western Ocala Park Centre, we thank you and we can't wait to take care of you again,Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

Good Afternoon,I want to thank you for taking the time to review our property. From the entire staff at Best Western Ocala Park Centre, we never want a guest to feel uncomfortable. I do apologize that you had a negative interaction with our staff. Just to let you know, I will be reminding my staff that, even when dealing with challenges, our guests need to feel welcome and interactions should be full of positivity. I appreciate that you brought this to my attention because it gives me an opportunity to address concerns with my staff as well as use this as a teaching tool and how to deal with challenges or even challenging guests - if that were the case. I look forward to seeing you for a return stay and hope that next time, we can earn that 5th star.Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

Good Afternoon,From the entire staff at Best Western Ocala Park Center, I would like to thank you for giving us 5 stars. I hope your next visit with us will be even better.Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

Good Afternoon,From the entire team, I want to thank you for taking the time to provide positive feedback. Positive feedback about my team always makes my day! Our team at Best Wester Ocala Park Centre is hard working and we strive to please and welcome each guest as if they were family.We look forward to hosting you again soon.Sincerely,Derek PDerek.Poineau@hdghotels.com

Dear Donna,Thank you for taking the time to share your feedback! We're delighted to hear that our front desk staff was helpful and friendly. We appreciate you recognizing their efforts to ensure a smooth and welcoming experience for our guests.We're also happy to know you enjoyed the breakfast selection. Our breakfast staff takes pride in offering a delicious and well-stocked buffet, and their hard work to keep everything plentiful is truly appreciated.We hope to have the chance to host you again soon.Sincerely,Derek P.General Manager

Dear Karla,Thank you for letting us know about the musty odor in your room. We sincerely apologize that the initial impression of your space wasn't fresh and inviting.We take guest comfort very seriously and want to ensure guests have a pleasant stay. Our housekeeping staff has performed a thorough cleaning and deodorizing treatment of the room you stayed in. Please let front desk know of any issues you may have during a stay so they can address the issue and help for you to have a pleasant stay. We hope to have a chance to host you again.Sincerely,Derek P.General Manager

Dear Rc,Thank you for taking the time to share this review.Thank you for letting us know about the lack of hot water in your shower. We sincerely apologize for the frustration and inconvenience this has caused. A refreshing shower is essential, and we understand the disappointment of not having hot water. We are sorry for not exceeding your expectations and we hope to have a chance to host you again.Sincerely,Cynthia

Good Afternoon,I want to thank you for taking your time to review Best Western Ocala Park Centre. I truly appreciate the team compliment regarding our breakfast staff. I will make sure to pass that along the compliment. Hopefully next time you are in town, we hope that you take in some of our local culture. In the surrounding areas, there is a live music and karoke on a daily basis.We look forward to hosting you soon.Sincerely, Derek P, General Manager

Good Evening,I want to thank you for your review of Best Western Ocala Park Centre. I am so glad that you enjoyed your stay and we could provide you with excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. I am so glad that our staff welcomed you and made you feel at home. We look forward to hosting you again.Sincerely,Derek P

Good Afternoon,Thank you so much for taking your time to review Best Western Ocala Park Centre. We appreciate the compliments! I am so glad that my team had an opportunity to provide you with excellent care. I hope that next time you are in the area you will have an opportunity to visit some of state parks that are close by. We look forward to hosting you again.Sincerely,Derek P, General Manager

Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. I am glad that you were able to enjoy our hot breakfast. Hopefully, next time you are in the area you can visit some of our state parks that are within close proximity of the hotel. We look forward to hosting you again.Sincerely,Derek P, General Manager