Puerto Plata Hotel Guide - Ocean World Adventure Park hotels in Puerto Plata, Dominican Republic.

"Big resort, staff is friendly and the food at the buffet is decent, but the best food is at La carte restaurants"

"Bathroom towels and toilet paper was not replenished "

"It was a clean, great experience. I have no complaints and I will definitely stay again."

"No it was not. The room was filled with roaches. "

"Loud music in pool area from visitors. Not relaxing for others. "

"Group of 15 (5 kids 11-16 & 1 vs 0 18)House: beautiful and clean. 6 rooms, each has a balcony and view of the oceanPool: Pool is nice and was cleaned twice a week. Hot tub was warmer than the pool and they made it hot when asked, which made it more fun in the rain.Staff: Fantastic! Absolutely amazing! The 2 ladies would cook/clean during the day time hours. Kept it very clean and cooked great. Individual meals or large family style meals. They had some favorite options written down to help choose. They would give us lists of ingredients and either us or them would buy. One person sprained her cancel and stayed home alone from an activity and they waited on her to the point she was super happy not to have gone on the activity. We had a few sick people and the staff was extremely helpful as well. A little Spanish helps (house manager speaks English well), but the staff is so kind and patient with this that Google Translate is great.The security guard was a great addition even though I thought we were pretty safe without him. The neighborhood seemed the safest in all of Puerto Plata.House Manager was very helpful with information, transportation and quick to respond. Their excursion guy was very helpful as well. "

"The pool was excellent, the property was clean and groomed. The apartment was clean and well maintained "

"I had a confirmed reservation on Hotels.com but when I arrived THE HOTEL WAS CLOSED for renovations!!! It was a Saturday evening and other options were full or much more expensive. Fortunately the owners were there and said the hotel was damaged by a storm two months earlier and they decided to close it and do extensive renovations - a month before I made my reservation! The owners were very king and apologetic and offered me a just-renovated room for a huge discount. Clean bed and good a/c, but no hot water and of course, no pool or restaurant. Wifi in lobby only. I don't know why Hotels.com (Expedia) would let me make a reservation at a closed hotel! "