Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Hot tub
Parking included
Free Wi-Fi
The current price is €491
€491
includes taxes & fees
27 May - 28 May
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Luxury family-friendly property near Dunn's River Falls
Take advantage of a nightclub, 2 swim-up bars and a beach bar at Moon Palace Jamaica – All Inclusive. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure and a body treatment at AWE Spa, the on-site spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
4 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), tour/ticket information and a banquet hall
Ping pong, multilingual staff and a billiards/pool table
Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 705 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
Rainfall showers, free toiletries and hairdryers
Childcare services, coffee/tea makers and daily housekeeping
All-inclusive details
All-inclusive room rates at Moon Palace Jamaica – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Dancing
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Airport shuttle fee: JMD 10000 per person (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Moon Palace Jamaica – All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
How much does it cost to stay at Moon Palace Jamaica – All Inclusive?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on 27 May 2026 start from €491, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Moon Palace Jamaica – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Moon Palace Jamaica – All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Moon Palace Jamaica – All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at Moon Palace Jamaica – All Inclusive?
Checkout is at noon.
Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.
Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Moon Palace Jamaica – All Inclusive located?
Located in Ocho Rios, this beachfront property is in a regional park, 0.2 mi (0.3 km) from Ocho Rios Craft Market and 2.7 mi (4.4 km) from Dunn's River Falls. Turtle Beach and Turtle River Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay at the moon palace was a very beautiful experience I will recommend friends and family to come relax and enjoy the atmosphere was very cozy. Also the staff was wonderful and very pleasant.
I had a great time.
My experience at Moon Palace was excellent. My husband and I had a wonderful time the beach view was awesome, the room was clean and nice, the staff were friendly, welcoming, respectful and very helpful.
I will recommend my friend and family to go vacationing there anytime
We had an amazing time at this beautiful destination. The service was amazing, the room was clean and welcoming with a nice gift. We will be booking again.
The food in the buffet was so so compared to other 5 star resorts that I’ve stayed at HOWEVER the staff, beach, entertainment and the specialty restaurants make up for it
clean roon, staff friendly, location was excellent right next to the the town where you can go for real jamaican food and bars. Would recommend to anyone with kids as well.
This property is located in the heart of the beautiful beach in Ocho Rios Jamaica, love the food, great staff. Leroy gave us a tour of the property and he articulated so well with his presentation.
Overall a great property . I enjoyed my stay , food was great , Clean room, super friendly staff and great entertainment. No complains. Would definitely recommend and I will be back for sure!
Stay was awesome!! Everyone was kind and pleasant!
Marcel
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
anirudh
18 Apr 2026
Liked: Staff & service
Disliked: Cleanliness
Amazing room, helpful staff, tasteless food, limited pool activities for kids. It's charging hyatt prices for giving 3* experience. I would have gladly accepted the experience if it was 30% lesser to pay.