Search Apartments in Olla de Altea Station

"Essentially there were zero amenities but that seems to be primarily due to the historic nature of the building. Property was a spotless and quaintly beautiful, exceptional staff."

"The best buffet breakfast we have ever had. Everything related to our stay was amazing."

"Didn’t feel like a 5 star hotel. "

"Room - Clean, attractive room with a lovely balcony view. However, it was surprising for a supposed 5* hotel to have no tea/coffee facilities. The TV also wasn’t smart-enabled and only 4 Spanish channels worked. Staff urgently need customer service training. Check-in was unfriendly; after staring at us in silence, the receptionist said, “well do you want to check in or not.” Staff often seemed to stare rather than communicate. At the rooftop bar, staff were holding some sort of meeting/cocktail session and completely ignored us despite the bar supposedly being open, so we left feeling uncomfortable. The two main pools were lovely, but the third was empty, possibly under repair. We also weren’t informed that the rooftop pool was closed for maintenance, despite it being one of the hotel’s main selling points. Charging 25 euros per hour for the spa felt excessive, especially when other facilities were unavailable and there’s nothing else to do on rainy days. Breakfast and à la carte food were 'ok', but the dinner buffet was mostly cold. Service was poor throughout meals: nobody checked on us, there was no apology when we reported raw rigatoni pasta, and we waited over 20 minutes just to place a drinks order before asking ourselves. The hotel was quiet, so it’s hard to imagine how service would cope when busy. Location - The Alsa bus from Alicante train station stops outside the hotel, which is convenient, but getting elsewhere is difficult."

"Hotel and room spotlessly clean, friendly helpful staff, good location. Great selection at breakfast"

"Room excellent clean and fresh. The lounge/bar like,a airport lounge. Food uninteresting for a Spanish hotel. Geared for English. But Alfonsa reception was lovely gave us water for our onwards journeys "

"We have just returned from a short stay at the hotel. It's a fabulous hotel with super friendly staff and right on the seafront. It was so good, we are booking another stay."

"We the breakfast and dinner buffets were amazing. So much selection! Overwhelming!Fresh and delicious!"

"Fabulous boutique style hotel, very serene & relaxed atmosphere. Decor beautiful, nice indoor and outdoor space, staff amazing, very friendly and helpful. Rooms well equipped, great nights sleep,no noise disturbances. Breakfast available well presented. Spa facilities available for hotel guests. Location great, halfway between old town and beachfront. I stayed for 2 nights and would recommend this hotel if staying in the beautiful town of Altea"