Oloron-Sainte-Marie Hotel Guide - Hotels with Bar in Oloron-Sainte-Marie, Nouvelle-Aquitaine

"When we first went to our room we were greeted with no soap or shampoo. We let the desk person know and they said there should have been both. When we got back to our room we found very poor quality soap and watered down shampoo in a bottle. The room and property looked far older and less well-kept than the photos in the listings online. The biggest issue however, was that we were constantly finding ants all over our room. The bathroom wasn't cleaned well. The room was tired and there was dust on many items where the ants weren't. The room opened onto a terrace area where they were cutting down shrubs. This may have driven the ants to relocate into the room. If this is the case however, it is a question of how they made their way in. We paid for three nights, but checked out after one night after we found ants crawling on the bed. The people working the desk were very nice but the property should really be closed down or at least be completely gutted and reworked."

"Most comfortable bed and pillows I have ever slept on in a hotel."

"The cleanliness of the rooms and communal areas is always very good, the staff are exceptional, friendly and helpful."

"The smelly corridor and lift need to be addressed. The cleanliness of the room and bathroom could be better."

"Hotels.com as well as other booking sites (such as Agoda) indicate that this property has a feww shuttle to the airport. But the property does not have a shuttle let alonne a free one. We had to take a taxi (Euro 45) to get to the airport. If not for the false advertising we would have selected a hotel right next to the airport!"