Ordie Hotels

"We had a very large room, with a huge bed (Rm1) The room had everything you needed, it was very spacious, but it did get uncomfortably warm. There are 3 large windows you can open, plus a fan in the wardrobe, we couldn’t sleep without leaving 2 windows open. The outside & grounds are really nice but the inside could do with some TLC, cracks in the walls, looses banisters, our room door shut with a very loud bang and no matter how hard you tried, it always slammed shut, not good for neighbouring rooms. Had breakfast & dinner here, food was good but coffee often only like warm. Plenty of parking. "

"Our fourth stay here, love the location. Staff are so friendly and the breakfast is fantastic x "

"Very nice and welcoming "

"Our suite was perfect for a 2 night stay. The facilities were excellent: swimming pool, sauna, table tennis, squash and fitness room. All set in lovely surroundings near Ballater. Really enjoyed a relaxing break"

"Everyone friendly, rooms looked up to date but just had a feeling of lack of care, dusty, small, old style bathroom, feeble electric shower "

"Very clean & comfortable, easy check-in and out"

"Room extremely dirty Shower tray was unclean with dirt at bottom Corners of toilet and rooms full of dust Radiators dusty Window sill and skirting had not been cleaned for months Moved to a different room- Spent at least 15 minutes getting the correct key from receptionist - eventually was given a master key since they could not get a key for the room one light in bathroom not working Smoke detector missing from roof Receptionist was pleasant and helpful but requires training Gentleman on duty told us the reason for the room not being cleaned was that the housekeeper was rushed to hospital the night before but that was not substantiated by other staff Another member of staff said that the person cleaning the room had only been in post for a month so he was bound to make mistakes! The gentleman also questioned,infront of other people, why I had bar glasses in my bag - very embarrassing! I explained that the girl behind the bar who was also the receptionist said to take the glasses with me up to the bedroom Dreadful experience overall"

"Staff super friendly and room was clean and cosy "

"Just wow! Secluded location within 3 mins drive of the centre of Ballater. One, if not the best place we have stayed at. The Host was really helpful and was able to accommodate an additional night when we were snowed in. The house was floor heated down stairs with an open fireplace in the seperate lounge with no shortage of wood. Heating was also great upstairs and the beds were the best we have slept on in our 3 weeks of travel so far in the UK. The Host has thought of everything, but for the coffee lovers out there, there is no coffee machine. The ‘Magical Cottage’ name pretty much sums up the place. We were fortunate to be there when it snowed, picture postcard stuff. Ballater itself was gorgeous, and we loved the Balmoral Bar as the staff and patrons were all so engaging, so too were the pooches that also frequented the Bar. The is a COOP supermarket within 50m of the Balmoral. We have some great memories to take home to Australia!"