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Chose to stay here when my flight was cancelled because it was close to MCO and had a shuttle. Large, comfortable, clean room, nice toiletries and a good breakfast. I would definitely stay here again.
We only stayed in this hotel for 1 night. We flew in from Pittsburgh to Orlando so we could attend Welcome to Rockville in Daytona. We arrived later at night around 11 pm and only stayed until the next morning where we left by 11 am. Rooms were very clean and updated. Breakfast was great in the morning. Pool and gym looked clean even thought we didn't use them. Staff was amazing, nice and very accommodating.
The staff had really good customer service. We’re very attendant to any needs we might have. My friend needed an accessibility room and it looked like the bathroom was remodeled and very good for accessibility.
LEROY
Stayed 1 night in May 2024
Response from JC on 6 May 2024
Thank you for providing your invaluable feedback and for choosing our location! We hope to host you again!
Seems like a nice hotel. We only stayed one night for an early flight next morning. Nice breakfast. Front desk was very friendly and helpful. Would recommend if you need a hotel close to the airport.
Stephen
Stayed 1 night in Apr 2024
Response from JC on 16 Apr 2024
Thank you for your feedback and for choosing our location!
8/10 Good
Rynesha
10 Apr 2024
Rynesha
Stayed 1 night in Apr 2024
Response from JC on 6 May 2024
Thank you for providing your invaluable feedback and for choosing our location! We hope to host you again!
Thank you for your feedback and for choosing our location!
8/10 Good
TIMOTHY
Travelled with family and small children
31 Mar 2024
Easy airport access. Rooms are large and overall sufficient for quick stay near airport. Front desk staff were mixed with one lady on her phone a lot and not super friendly but gentleman was good. Would likely stay again.
TIMOTHY
Stayed 1 night in Mar 2024
Response from JC on 16 Apr 2024
Thank you for your feedback and for choosing our location!
8/10 Good
Yvonne
30 Mar 2024
Yvonne
Stayed 1 night in Mar 2024
Response from JC on 6 May 2024
Thank you for providing your invaluable feedback and for choosing our location! We hope to host you again!
2/10 Terrible
Layne
30 Mar 2024
Liked: Cleanliness
Daily parking charge not clearly disclosed when booking and a security deposit on card
I often use HIE and one of reasons is no hidden charges and stuff like this, won’t use this one again
It was loud all through the night. We stayed the night in order to get a shuttle at 3:30 am to airport and there was music playing all night. We thought it was from another room but when we boarded the shuttle we realized it was coming from the lobby. It was distracting and hard to get rest
Room was clean and shuttle was on time
Beth
Stayed 1 night in Mar 2024
Response from JC on 28 Mar 2024
Thank you for your feedback and for choosing our location!
10/10 Excellent
Robin
24 Mar 2024
Liked: Cleanliness
Robin
Stayed 1 night in Mar 2024
Response from JC on 28 Mar 2024
Thank you for your feedback and for choosing our location!
Room was nice and clean. The staff was very pleasant and the included breakfast was delicious. The hotel is close to the airport and offers an airport shuttle.
Martin
Stayed 1 night in Mar 2024
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!
10/10 Excellent
Scott
15 Mar 2024
Scott
Stayed 1 night in Mar 2024
Response from JC on 16 Apr 2024
Thank you for your feedback and for choosing our location!
The hotel facility is ok, but the employees are very nice and friendly! And the shuttle bus to the airport is convenient for family. The breakfast is fantastic! So overall is very good!
Tracy
Stayed 1 night in Mar 2024
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!
Thank you for choosing our location and for your valuable feedback!
6/10 Okay
Michael
Travelled with family
11 Mar 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very friendly and helpful, the breakfast was excellent and the location was convenient. Unfortunately the building itself was not the quality that we have previously experienced with this chain. The rooms were not soundproofed and we could hear everything in the room above us causing us to wake around 3 a.m. to the sound of furniture being drug around for at least 30 minutes one night and loud music and voices the other night. As a result our family did not sleep well either night which defeats the purpose of staying in a hotel.
Michael
Stayed 2 nights in Mar 2024
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!
6/10 Okay
Tanya
Travelled with family
11 Mar 2024
Disliked: Cleanliness
Kitchen floor in room very sticky. I cleaned it myself and the towels uaed turned extremely black from all of the dirt.
Tanya
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!
The beds were comfortable and the room was quiet. My only complaint was the floor in the bathroom felt was slightly sticky, but everything else seemed clean.
Michelle
Stayed 1 night in Mar 2024
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!
Beautiful, modern and clean. Nice continental breakfast provided and convenient airport shuttle. The only issue we had was being unable to contact the hotel to arrange shuttle pickup from the airport . Tried for 45 mins but no answer after multiple attempts. Had to get a taxi to the hotel.
Philip
Stayed 1 night in Mar 2024
Response from JC on 18 Mar 2024
Thank you for choosing our location and for your valuable feedback!