Orono Hotel Guide - Hotels with Pool in Orono, Minneapolis - St. Paul

"Room way too hot. Asked multiple times "

"We had to listen to a dog barking all night. The bed was uncomfortable, maybe just full size. Staff was unpleasant. "

"Everything was good"

"Property could use some updating, however, you take the good with the bad. Close proximity to everything. Definitely walkable area especially to the mall and restaurants. Free shuttle to mall and airport. Two indoor pools that are well maintained along with a larger than avg hot tub. My room had two queen beds. Mattresses were not the best. One was very lopsided and the other sunken in middle. But still had decent nights sleep. Pillows were comfortable and not worn down. I do like a firmer mattress so a softer mattress doesn’t work for me. But again, fine for price. Breakfast was decent, what you’d expect from hotel. Several hot and cold options. I was impressed that kitchen staff was still replenishing breakfast items throughout and despite breakfast ending at 9:30 they were still replenishing hot items at 9:20. Making sure everyone had what they wanted. Pools were clean and heated. I used pool several times during my stay, only once were the chemicals a bit on the stronger side and was still manageable. If using pool earlier when the pool is “shocked” you may have the chemical issue. I swim often and am used to pool shock chemicals. The pool staff did take numbers and tests to make sure ph was ok. I witnessed this myself. Overall a great stay. Staff was pleasant and helpful. Only issue I had with staff was taking shuttle to airport and the driver saying I wasn’t on the list. I did put my name on the list two days prior but was able to still ride. "

"I was charged $16.28 and this was a pre-paid reservation. There should be no charges and there is no number to call the hotel directly. Terrible customer service for a hotel."

"The staff at the Hyatt Centric Downtown are the nicest and most helpful staff I have ever encountered at a hotel. I was having trouble with my car key fob and the staff up front did everything to help problem solve. From offering to troubleshoot in person with me, locating local dealer and also trying to help me get the fob open to change battery which we never did get into. I really appreciated the extra effort to help me out. The property was beautiful and a great location for the event we walked to at US Bank Stadium. I will stay here again!"

"Check in was great. Nice hotel"

"Parking garage is very small"

"The room was clean; although the bed was wrecked. There was a large worn out spot in the mattress and made it uncomfortable for sleeping. "