Orselina Holidays

The hotel was updated and modern. The building was older took a few times to get used to the unique elevator. The beds were nice, shower was strong, toilet was in a tight spot. The neighbour hood was okay, but not a lot of Italian food options for restaurants in the area if that is what you are looking for. Eating near the fashion district is $$$$.

The hotel was modern, spacious, and very comfortable. I especially appreciated the space, the quality linens and towels, and good bath products—it felt like home after traveling through different cities in Italy. I also enjoyed the dining, everything we ordered was perfect! One inconvenience I had was the access to the hotel. I called the night before to ask whether I needed to arrange a taxi from the Somma Lombardo train station and was told taxis would be available outside. Unfortunately, that wasn’t the case. There were no official taxis—only a couple of local drivers with small cars that couldn’t accommodate our luggage. The walk from the station to the hotel is quite long, which made things difficult. Thankfully, a kind local helped my family and me get to the hotel safely. The staff at the lobby were nice and helpful when we arrived, I’m unsure about the misinformation on the taxi situation.

The hotel and rooms themselves are very nice. The breakfast was great, and the breakfast staff was very friendly. The front reception staff needs more hospitality training; they seemed slightly rude. My room was on the second floor overlooking a/c units and garbage cans. It also abutted the elevator and I heard constant banging. As I found out when I left at 5am, I was lucky: the front of the hotel faces a nightclub that overflows into the streets until 5 or 6am. It must be even louder in the front.

It was very convenient to take a metro next to a grocery store and some good restaurant nice people at the Reception very helpful very clean

Great location, awesome staff