Orzola Holidays

Room was spacious, good storage space, bathroom room spacious but shower very basic. The hotel has obviously been freshened up but still feels very much a seventies/eighties hotel. The hotel is ideally situated for beach, walks,shops,bars, restaurants and transportation. Buffet breakfast very good. Staff and service FIVE STAR for attentiveness, charm and friendliness.

On arriving, our room had a small flood (leaking from the boiler) However, the staff were very good, and put us in another room. The very next day they had replaced the boiler with a new one and we were back in our original room. The rooms were very clean, tidy, and very spacious, and situated in a way that every apartment had its own privacy space. Staff very helpful. Bus stop directly outside that ran every 30 minutes to the centre of Playa Blanca and was only €1.40.

Lovely, friendly resort in great location. 5mins walk from big supermarket and bus station 10mins walk from sea and port. Nice bar and restaurant on site and many great restaurants nearby. Our 2bed apartment was a good size, comfortable and very well equipped although it was showing its age. It is predominantly a timeshare resort although we hadn't realised beforehand. We will definitely look to exchange there in the future

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.

The general facilities were good, but there were fewer staff than previous visits, and there was evidence of preparations for the forthcoming ‘refurbishment’ programme. The entertainment was limited and not terribly good. Food was still a good standard and the improved sunbeds were welcome.