First, I want to start this review by making it known that I waited until there were very few waterfront 3 bed/3 bath condos/houses available for the week of our family vacation. Also, because of the pandemic, the rental rates have skyrocketed since last summer.
So, here we go. I am trying to be as nice as possible because whatever I say is intended only to be helpful to the owner as they plan for future rental guests. These were our observations and suggestions.
1. The linens should probably be updated so that they feel a little more "hotel grade". The master bedroom was fine.
2. The bath towels were not also not great. We actually made a trip to Kohls right after we checked in and bought a stack of 6 bath towels and washcloths for our family.
3. The kitchen was not equipped nearly as well as the other properties we have rented in the past. We have rented an average of two LOTO condos/houses each year for the last decade. The toaster looked like it was manufactured in the 1950s. The fridge was really small and the temp was difficult to regulate. The icemaker was broken. There was no measuring cup, for example. ZERO spices left behind. No pitcher for making iced tea (other than one small beer pitcher). No baggies, aluminum foil or dish soap. In general, the kitchen should probably be outfitted better OR inform your guests to bring EVERYTHING from their own home.
3. the dishwasher barely worked.
4. the grill was completely inadequate for a family. We all laughed a little when we saw it. We had never heard of an ELECTRIC BBQ grill. You should tell your guests in advance that you don't have a grill.
5. Unless you were standing/sitting in one corner of the living room, there was zero view of the main channel. And, from the decks, the trees blocked the view almost completely.
6. If you want to maximize your rental potential and compete against other similar VRBO listings, I would start updating carpet and decor.
7. On to the good things: WE LOVED the pool at your complex! Probably the best of all the condo complexes we have stayed at. The parking was adequate and only one flight of steps to the condo. The parking lots were in excellent condition. The walk to the dock was a bit long but we could drive our cars down closer to dock 4. The dock was really nice and well protected. Your neighbors were very friendly. We LOVE the Horseshoe Bend location. It's the best place to stay on the lake in our opinion and we have stayed EVERYWHERE. Great owners