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Reviews of Osoyoos Lakeview Inn & Suites

2.5 out of 5
Osoyoos Lakeview Inn & Suites
6004 89th Street, Osoyoos, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 198 out of 496 reviews" "
Rating 8 - Good. 213 out of 496 reviews" "
Rating 6 - Okay. 59 out of 496 reviews" "
Rating 4 - Poor. 18 out of 496 reviews" "
Rating 2 - Terrible. 8 out of 496 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie, Vancouver

Travelled with partner
Great location, great view of the lake, friendly accommodating staff!
Stayed 1 night in May 2024
Response from Sam on 22 May 2024
Thank you for your kind review and we do our best to make your stay comfortable and this review will motivate us to go further and make your stay wonderful.

8/10 Good

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities
Well equiped and clean suite. Close to amenities. Friendly staff
Stayed 1 night in May 2024
Response from Sam on 22 May 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

10/10 Excellent

DANIELLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the place.
Stayed 3 nights in May 2024
Response from Sam on 22 May 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quaint motel. Comfortable. Friendly helpful staff. Close to amenities.
Stayed 2 nights in May 2024
Response from Sam on 12 May 2024
Thank you for your kind review and we do our best to make your stay comfortable and this review will motivate us to go further and make your stay wonderful.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value
Stayed 1 night in Apr 2024
Response from Sam on 12 May 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exactly what we were looking for. A great value with clean rooms during the non peak season.
Stayed 1 night in Apr 2024
Response from Sam on 12 May 2024
Thankyou so much for staying with us and we are Happy you had a great stay and pleased to help our guests when we can. Osoyoos will be happy to have you visit again.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone but felt very safe here. Proprietor was helpful and pleasant. Good location, across the street from the beach.
Stayed 1 night in Apr 2024
Response from Sam on 12 May 2024
Thankyou so much for staying with us and we are Happy you had a great stay and pleased to help our guests when we can. Osoyoos will be happy to have you visit again.

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on 5 Apr 2024
It is unfair for us, the way you reviewed our property. Stayed 1 night and asked for the refund, simply because we did not refund. You went ahead and put the worse comment for us. It is almost impossible to refund after you used our property, without any complaints when you were at the property. Kindly see all our reviews most of them are 10/10 and appreciating cleanliness and customer service. It is interesting how you could see a totally different perspective. Anyway, thank you for the time taken to review us.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only a few minutes drive to restaurants and shops. Across the road from a nice beach. So much better than being along the main highway. Very clean and never heard any traffic. I'd definately stay here again!
Stayed 1 night in Mar 2024
Response from Sam on 5 Apr 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob and Lisa, the management were incredibly accommodating to us on our late arrival and attentive to our needs especially when we needed to stay an extra night due to weather conditions. We would book again simply because of how well we were treated! Rooms were decent and allowed us to enjoy some wind down at the end of busy days.
Stayed 2 nights in Feb 2024
Response from Sam on 4 Apr 2024
Thank you for your kind review and we do our best to make your stay comfortable and this review will motivate us to go further and make your stay wonderful.

10/10 Excellent

James

Great
Stayed 1 night in Feb 2024
Response from Sam on 17 Feb 2024
Thank you for your kind review and we do our best to make your stay comfortable and this review will motivate us to go further and make your stay wonderful.

10/10 Excellent

Cyril A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owners easy access to border
Stayed 1 night in Jan 2024
Response from Sam on 11 Jan 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

6/10 Okay

Penny

Liked: Staff & service, property conditions & facilities, room comfort
Location confusing
The name on the app did not match the name on the site making it difficult to locate. The room was a little cold. The room was not as clean as I expect. The booking said there was a pool but it was outside and not open.
Stayed 1 night in Dec 2023
Response from Sam on 11 Jan 2024
Yes we are in the process of changing our Name from Motel to Inn. (We have done this every where except our front board, this will take sometime) Sorry for the inconvenience.Lakeview Motel & Suites to Lakeview Inn & Suites. (This is a very small change, it is almost impossible to miss the location) We all travel with the address and it is very clear location, I am not sure why this was hard for you. The room is equipped with 2 base board heaters and one wall heater, you might not have increased the temperature of the wall heater. Sorry for the inconvenience after this happened our staff is now making sure this is adjusted before guest check-in. I do not know what is your expectations, but this is a 3 star hotel (That is why you paid 89.00 our winter specials rate), we have well experience housekeeping staff and they do a fantastic job, no body has complained about the cleanliness so far. If you go through Expedia website in our page, first photo is our out door summer pool. Kindly go back and see it is clearly demonstrating the pool is seasonal. We do understand you had challenges to reach to the destination, but this review seems unfair. Kindly go through our other reviews then you will understands how we accommodate our guests.

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and had everything we needed in the kitchen. It was only a few minutes to walk to the beach, which was very convenient. The pool was pretty nice too. It was super quiet, and the owner was very friendly and waited for us to check in as we arrived about 10 minutes after the check-in deadline. I would definitely recommend this property if you need an affordable place to stay in Osoyoos, and we will definitely be back!
Stayed 3 nights in Sep 2023
Response from Lakeview Motel on 9 Nov 2023
Thankyou so much for staying with us and we are Happy you had a great stay and pleased to help our guests when we can . Osoyoos will be happy to have you visit again.

10/10 Excellent

Todd

Stayed 1 night in Oct 2023
Response from Sam on 4 Jan 2024
Thank you very much for your great review and we try our best to accommodate you comfortably.

10/10 Excellent

Frederico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, easy, no frills. The room was clean, had all the necessary amenities to enjoy our own meal.
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 24 Oct 2023
Thank you, we are so happy you found everything to your liking. Hope you come stay with us again!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 18 Oct 2023
Thank you for staying with us

10/10 Excellent

Niels

Stayed 1 night in Oct 2023
Response from Lakeview Motel on 15 Oct 2023
Thank you we hope you have safe travels

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service
liked the value
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 10 Oct 2023
Thank you, we strive to provide clean accommodations at value pricing

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, not far from the beach and town.
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 10 Oct 2023
Thank you, we are pleased you liked our location.

4/10 Poor

Humayra Rahman

Travelled with family
Disliked: Cleanliness
No breakfast included though wrirren.
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 9 Oct 2023
We've never advertised or offered breakfast so any confusion in this is on your end

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. It was off the main highway and very quiet. I appreciated how clean it was.
Stayed 1 night in Oct 2023
Response from Lakeview Motel on 9 Oct 2023
Thank you so much, we are so happy you enjoyed your stay with us and found everything clean. Hope you come visit us again

8/10 Good

Kristina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Fair price and close to Main Street.
Stayed 2 nights in Sep 2023
Response from Lakeview Motel on 24 Sept 2023
Thank you, we hope you enjoyed your stay

10/10 Excellent

Wilma

Stayed 3 nights in Sep 2023
Response from Lakeview Motel on 24 Sept 2023
Thank you, we hope you come stay with us again!

8/10 Good

wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 23 Sept 2023
Thank you for staying with us

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good location.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 21 Sept 2023
Thank you, we are so pleased you found it clean and located well.

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023
Response from Lakeview Motel on 11 Oct 2023
Thank you

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited from Vancouver B.C. This property is a great place to stay in if you enjoy having a kitchen! Made our trip so much more relaxing and cozy. Nice staff that take care of the property. The location is right by one of the beaches and is in close proximity to the provincial park beach, downtown & the shopping areas. Much more family oriented so if you’re looking to party you might want to book somewhere closer to Cottonwood beach. Really enjoyed the peaceful atmosphere in the neighbourhood in the evening.
Response from Lakeview Motel on 21 Sept 2023
Thank you so much! we are happy you were pleased with your stay, perhaps we will see you in the future!

6/10 Okay

Penelooe

Travelled with partner
Nice Pool. Very noisy room, could hear everything from upstairs, running water, walking etc.
Stayed 2 nights in Sep 2023
Response from Lakeview Motel on 20 Sept 2023
Thank you, we are pleased you found the pool nice. Unfortunately as our building is an older one, you can hear other guests on occasion, which should be expected when you request a downstairs room (you were originally assigned an upstairs room). We hope otherwise you enjoyed your stay

6/10 Okay

Roberta, Monument

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were looking for a stopover on the way to Kelowna BC with a U-Haul truck and auto transporter. The motel was amenable even though they said they didn't have parking and parking was found which was great. We were not very happy with the hard and noisy (for me female 74 and my daughter) it appeared they had some sort of plastic on the mattresses... And no electrical outlet near the bed, not for a phone but for a heating pad etc. The toaster oven did not work in our partial kitchen so for the price it was pretty pricey at $170 September rate. However there was a very nice view of the lake, the location was fine, it was clean and overall was what we were looking for except for the non-comfortable beds.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 19 Sept 2023
Thank you, We are pleased you were able to find parking for your Uhaul and that overall you enjoyed your stay. There are outlets near the beds, it is difficult to find mattresses that suit everyones comfort level. The rate you say you booked was much lower than 170 and you have to remember tax is not part of room rates

8/10 Good

Chhor-Huy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 16 Sept 2023
Thank you

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were on the hard side but other than that everything was satsfactory.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 14 Sept 2023
Thank you, we are happy to hear you found things to be good for your stay. Mattresses are a personal preference and unfortunately it is difficult to find a mattress to suit everyones comfort.

10/10 Excellent

Gerry

Stayed 4 nights in Sep 2023
Response from Lakeview Motel on 30 Sept 2023
Thank you for staying with us

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Site ok. Not allowed to smoke on the property.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 9 Sept 2023
Thank you for staying with us. Our property IS advertised as a non smoking property, sorry you did not find it convenient for you.

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained older property.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 6 Sept 2023
Thank you so much, we are pleased you enjoyed your stay

2/10 Terrible

Chandresh

Stayed 1 night in Sep 2023
Response from Lakeview Motel on 6 Sept 2023
Your rating doesn't seem appropriate since you did not stay with us, and your request of a free cancellation was approved.

10/10 Excellent

Dave

Travelled with partner
Liked: Amenities
We loved the location. Everything was very clean and the check-in process was smooth.
Stayed 1 night in Sep 2023
Response from Lakeview Motel on 2 Sept 2023
Thank you, we are so happy to hear you enjoyed your experience with us. Hope you come again

10/10 Excellent

Richelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Nice place. Good location.
Stayed 3 nights in Aug 2023
Response from Lakeview Motel on 26 Aug 2023
Thank you, we are happy to hear you were pleased with your stay

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The pillows were awe full
Stayed 3 nights in Aug 2023
Response from Lakeview Motel on 22 Aug 2023
Thank you for your feedback, we do try to put different sized pillows in the rooms so you can choose. However, you could always have asked for a different pillow.and we would have happily provided.

10/10 Excellent

Dave

Travelled with family
Liked: Amenities
Well maintained older building very clean. Staff was excellent
Stayed 2 nights in Aug 2023
Response from Lakeview Motel on 20 Aug 2023
Thank you, we look forward to you returning

4/10 Poor

Andy Leitao

Stayed 4 nights in Aug 2023
Response from Lakeview Motel on 9 Sept 2023
Thank you for staying with us

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, quiet with amenities such as a table, fridge, microwave, etc. It was spacious and newly renovated, we extended our stay.
Stayed 1 night in Aug 2023
Response from Lakeview Motel on 16 Aug 2023
Thank you so much, we are happy to hear you enjoyed your stay. Hope you come back!

10/10 Excellent

Vernon

Stayed 1 night in Aug 2023
Response from Lakeview Motel on 16 Aug 2023
Thank you

8/10 Good

Dana-Rae or Giovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Been to this property 4 times, always loved it and never had any issues but this time the room we had wasn’t as clean as usual, dried coffee spills and lots of crumbs in the utensil drawer and more crumbs on the floor and table. We were there for 6 days but coffee would only be given for 2 days so you had to keep grabbing more from the front desk and around the pool chairs there were bits of garbage that weren’t cleaned up by guests or staff. We will be back though as it’s quiet, well situated across from the beach, has a warmed pool and it’s well priced.
Stayed 6 nights in Aug 2023
Response from Lakeview Motel on 14 Aug 2023
Thank you for being a returning guest and that you continue to find it quiet. We are sorry to hear that you feel we did not meet your normal expectations. We will take your feedback to try to improve for your next stay

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing e wish to add
Stayed 3 nights in Jul 2023
Response from Lakeview Motel on 12 Aug 2023
Thank you, we hope you come again

8/10 Good

Leigh-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is old, it has been maintained and is very clean. Sheets on bed new, simple dishes but soap and linens are provided. Staff friendly especially given fires in the area.
Stayed 3 nights in Jul 2023
Response from Lakeview Motel on 8 Aug 2023
Thank you, we are happy to hear you enjoyed your stay and found us to be clean, well maintained and friendly! Hope to see you again

10/10 Excellent

Josee, Calmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am usually skeptical of Motels for various reasons but took a leap and booked this one. It turned out to be the best place! It is very clean, rooms have AC, the service was excellent, the pool was great and we were walking distance to the beach! Highly recommend!
Stayed 2 nights in Aug 2023
Response from Lakeview Motel on 6 Aug 2023
Thank you so much, we are happy to hear you enjoyed your stay!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lakeview Motel on 6 Aug 2023
Thank you

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Lakeview Motel on 30 Jul 2023
Thank you

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although showing it’s age, the Pool was attended to daily. Proximity ( 100 yards), to public beach is a good feature. Family oriented. Strong rules, including, No noise after 10 pm. No late night arrivals tolerated. A good assortment of rooms.
Stayed 2 nights in Jul 2023
Response from Lakeview Motel on 30 Jul 2023
Thank you