Indoor pool, open 7:30 AM to 9:00 PM, pool loungers
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Reviews of Au Nid de Cigognes

3 out of 5
Au Nid de Cigognes
2 Route De Colmar, Ostheim, Haut-Rhin

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 132 reviews" "
Rating 8 - Good. 51 out of 132 reviews" "
Rating 6 - Okay. 12 out of 132 reviews" "
Rating 4 - Poor. 3 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kemal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect
Stayed 1 night in Dec 2023

8/10 Good

Rudy, Raeford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

john

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Very hot day, no aircon
The staff were great, friendly and helpful, the pool area was clean and very inviting. What really made our stay uncomfortable was the heat, there is no air conditioning in the rooms or fans, just check it is not a hot day before you book. The breakfast buffet was a bit of a concern in times of COVID, everyone grabbing pastries etc with bare hands. Guests need more guidance on how to make it safe as obviously people did not realise.
Stayed 1 night in Aug 2020
Response from David Houx on 15 Aug 2020
Thank you for your comment. We have air-conditioned rooms (superior and comfort) When it comes to customer service at breakfast we do everything we can but we are not responsible.

6/10 Okay

Deb, UK

Travelled with family
Liked: Cleanliness, staff & service
We have stayed overnight at this hotel on several occasions over the past 3 years as a stopover to /from Italy to the UK. We love location and charm of the hotel and are pleased to see staff have not changed despite the pandemic. Our rooms were very clean as always but rooms were not prepared fully with tea/coffee making facilities and only bottled water in one room. We were disappointed the restaurant was not open (unaware until I requested a reservation via Expedia due to the current situation) as the food is always excellent and welcome after a very long drive. The receptionist gave us details of 2 local restaurants within driving distance but we were too tired to venture out. Breakfast was not as good as usual (paid extra locally). There were several guests and yet food was not being replenished, so even at 9:15, breakfast was poor. We very much appreciate the difficulty that hotels have everywhere in restarting their business. However, prices did not reflect the lack of facilities that would usually encourage us to stay at this hotel
Stayed 1 night in Jul 2020
Response from Direction on 6 Aug 2020
Hello, We take your feedback very seriously We told you about the restaurant and if it was essential you should have canceled your visit to us. For breakfast it is true that covid standards do not facilitate but this is not an excuse it is usually replenished until 10am Best regards The direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has charm and character and in a very picturesque village very close to the motorway, which makes an ideal stopover. The spa area is a nice addition
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Ribeauville. Great pool! Very nice rooms. Restaurant had delicious regional dishes. Internet was awful. They had an odd system, and even with extensive help from their tech people we were only able to get internet once in there days. Very inconvenient. Worst internet of the 6 week trip.
Stayed 2 nights in May 2019

8/10 Good

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in the heart of Alsace
We chose the hotel because of the gorgeous area. The village itself doesn’t have a lot going for it, but inky a few km away there are lots of lovely places. Another reason we chose it was because of the pool. At the end of the day, however, it’s extremely crowded and impossible to swim in, but we went down at 7.30 in the morning and it was great. There were 5 of us women on a girls’ weekend and we were really happy with the very attentive service. One gluten-free and one lactose-intolerant and they were really helpful. The food at dinner was ok but unfortunately nothing to write home about. Breakfast was very good, though.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un weekend formidable tout à été comme convenu hôtel très sympa personnel souriant hôtel à conseiller
Stayed 1 night in May 2024
Response from Aimée on 13 May 2024
Bonjour , Merci d'avoir su apprécier votre séjour au Nid de cigognes , nous serons ravie de vous recevoir à nouveau à Ostheim .Cordialement , Aimée

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Feb 2024

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
je conseil , bon petite hotel pas trop cher !
Stayed 1 night in Jan 2024

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Notre séjour était très agréable la chambre était très confortable silencieuse spacieuse la salle de bain parfaite du linge très moelleux La piscine le hamam le sauna les douches tout étaient très propre et agréables Le personnel sympa et le restaurant était top Il ne manquait rien à notre bien être
Stayed 3 nights in Dec 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel au top en tout point de vue Cadre propreté personnel
Stayed 1 night in Dec 2023

8/10 Good

Josiane

Travelled with family
Liked: Cleanliness, staff & service
L’hôtel est très bien situé. La chambre était spacieuse, fonctionnelle, confortable, bien entretenue et propre. Bon petit-déjeuner, avec du choix. Bon repas aussi. Le personnel est très accueillant, à l’écoute et agréable. Si j’ai l’occasion, je retournerai volontiers dans cet hôtel. Je recommande cette adresse.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel correct
Bon hôtel personnel accueillant, chambre correcte!! Dommage pour nous chambre PMR salle de bain carrelage qui bouge au sol , pomme de douche qui fuît mobilier pmr 😐! Téléphone qui fonctionne pas . Petit dej très satisfaisant, repas au restaurant bien
Stayed 2 nights in Nov 2023

10/10 Excellent

mourad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
L'accueil de la dame de l'accueil est super pro, à l'entrée de l'hôtel on se sent bien. Le dîner très bien aussi, petit déjeuner bien.
Stayed 1 night in Nov 2023

8/10 Good

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour. Calme. Restaurant dans l établissement. Piscine super sympa !
Stayed 1 night in Oct 2023

10/10 Excellent

Klaus

Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Très bon accueil, jolies décos de l'accueil jusqu'au restaurant, une petite déco dans la chambre pourrait égaier la pièce, chambre calme, propre et climatisée top par forte chaleur. Piscine et terrasse extérieure agréable pour prendre l'apéro. Le restaurant sert de très bons plats à un prix raisonnable et Les patrons comme les employés sont vraiment très sympathique. Nous reviendrons avec plaisir lors d'un prochain weekend alsacien.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrice

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Une seule nuit,dîner...parfait!! Propre ,calme que du bonheur.
Stayed 1 night in Jul 2023

10/10 Excellent

JUNG

Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie chambre, très confortable, climatisation discrète et efficace. Petit bémol : éclairage insuffisant dans la salle de bains. Personnel très agréable. Excellent repas au restaurant. Rapport qualité/prix correct.
Stayed 3 nights in Jun 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

.Lothar, Frankfurt

Travelled with partner
Liked: Staff & service
;o) Das Schwimmbad ist groß genug und bietet Unterwasserdüsen an. Freundliche MitarbeiterInnen. Die Nähe zur elsässischen Weinstraße :(o Die beiden Duschköpfe im Schwimmbad wurden von einer dicken Kalk --Kruste verziert. Hier hilft sicherlich eine bessere Reinigung. Das Hotel ist schon etwas in die Jahre gekommen. Das kostenpflichtige Frühstück ist wenig abwechslungsreich. Dadurch, dass frühmorgnes schon Busse mit wohl täglich wechselnden Reisenden hier im großen Saal frühstücken, ist das Buffett auf Mengen, aber wenig qualitativ ausgerichtet, sodass die übrigen Hotelgäste allenfalls gleichsam "abgefüttert" werden. Das Buffett ist nach dem Besuch der Busreisenden ziemlich geräubert.Z.B. Eierspeisen gab es in den 3 Tagen nur glibbriges Rührei. Die unmittelbare Umgebung vom Hotel ist nicht sehr anheimelnd und einladend.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jean-Loïc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

GERARD

Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, je conseille le restaurant qui est une très bonne table. Service de parking dans le garage très appréciable.
Stayed 1 night in Aug 2022

8/10 Good

Sven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Rikke

Stayed 1 night in Jul 2022

10/10 Excellent

Finn Walther

Stayed 1 night in Jul 2022

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 3 nights in Jul 2022

10/10 Excellent

GILLES

Le restaurant
Stayed 1 night in May 2022

8/10 Good

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buona sosta per breve passaggio
Passato una notte in famiglia a tre. La piscina è piccola ma molto amata dai bambini e per gli adulti ci sta anche un giro in sauna e bagno turco. La stanza a tre letti è molto originale. Il riscaldamento non funzionava ma con l'aria condizionata non ce n'era bisogno. Il personale è stato genitilissimo e si sono dati veramente da fare per renderci felici. I prezzi per il luogo fuori centro turistico sono troppo alti ma per un breve soggiorno lo consiglio lo stesso.
Stayed 1 night in Apr 2022

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sejour agréable si ce n’est une fuite au niveau du lavabo. Petit bémol pour le restaurant. En effet étant arrivé en fin de journée nous avons décidé de manger sur place. Le rapport qualité prix n’était pas au rdv. (Ce n’était pas mauvais mais trop cher pour visiblement du surgelé..)
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bien mais ....
Déçu que les services annoncés sur le site hotels.com ne soit pas présent dans l'hôtel.paq de baignoire dans les chambres ni de minibar. Publicité mensongère pour un tarif plus cher qu'en direct avec l'hôtel. Déçu aussi par l'hôtel qui ne prend pas en compte les remontées des clients et qui se décharge sur le site. Personne ne prend ses responsabilités mais le client paye plein tarif. Dommage le séjour est un peu gâché par cela.
Stayed 2 nights in Nov 2021

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
À proximité de beaux villages
Petite chambre confortable mais austère, deux murs en placage bois, aucune décoration , donnant sur la rue et mal insonorisée. Parking dans la cour, 4 places seulement. Le prix n'est justifié que si on utilise la piscine...
Stayed 1 night in Sep 2021

8/10 Good

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon séjour. Chambre impeccable, spa nickel. Restaurant de très bonne qualité, dommage que la jeune serveuse ne soit pas un peu plus souriante. Dommage également que les agents d'entretien rentrent dans la chambre sans avoir frappé préalablement. Nous gardons toutefois un très bon souvenir de cet hôtel.
Stayed 2 nights in Aug 2021

6/10 Okay

Britha

Stayed 2 nights in Aug 2021

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux week-end de détente
Nous y etions déjà, et c’est toujours merveilleux. Le personnel est très avenant, souriant,la chambre parfaite, propre, le lit confortable avec plusieurs coussins que j’apprécie.La piscine superbe avec des petits jets très agréable. Le restaurant très bonne nourriture ainsi que le petit-déjeuner beaucoup de choix.
Stayed 1 night in Aug 2021

10/10 Excellent

Lydie

Stayed 6 nights in Jul 2021

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from La réception on 24 Nov 2020
Nous vous remercions pour votre avis. Cela fait du bien en ces temps difficiles.