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"Room was clean, spacious and modern, coffee machine and city view. Excellent breakfast buffet and sensational gym: a lage, well equipped modern training facility. Public transport directly in front of the hotel. Large car parking, although network connection (needed for EV charging) is poor on parking level -4 and definitely needs improvement. Otherwise, the many EV charging spaces are worthless…"

"Great location in old town center. It does get noisy late at night, but we didn’t mind."

"Very clean room, everything one needs for a few days stay. Breakfast was scheduled but I could see why… excellent quality of bed and quiet! The best part was the location - right on Of casco viejo and Abando. Would book this again. "

"Amazing breakfast and very helpful and friendly staff who are always willing to help. Room was great and high standard. "

"Clean room, excellent location. No problem with noise, helpful staff. "

"Terrific location for exploring the Ribera Market, the old town and the modern shopping area. Can walk to the Guggenheim in about 25 mins along the river. Staff were very helpful. Underground public parking available about 150 yds away with a hotel discount. Rooms are well appointed but quite small, but public area is lovely. We enjoyed our stay very much."

"Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use. "

"Great location, close to everything. Friendly, helpful staff. Welcome drinks and complementary food and drinks at their excellent bar was a great surprise. Upgrading to river view was a smart move as it gave a nice view and lots of light. Nice to have a gym as well. All in all, a great experience, highly recommend!"

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "