Superior Suite

Reviews of SDivine Fátima Hotel

4 out of 5
SDivine Fátima Hotel
Rotunda dos Peregrinos, 101, Ourem

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 96 reviews" "
Rating 8 - Good. 18 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite, the breakfast included and was excellent. The staff are very attentive and offer super great service
Stayed 2 nights in Mar 2024
Response from Equipe SDivine Fátima Hotel on 8 Apr 2024
Thank you for your review! We're delighted to hear that you enjoyed our peaceful atmosphere, breakfast, and attentive service. It was a pleasure having you as our guest, and we look forward to welcoming you back soon!

10/10 Excellent

Cesar A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 7 nights in Feb 2024
Response from Filomena Pereira on 28 Feb 2024
Muito obrigado por partilhar a sua opinião sobre a sua experiencia no SDivine Fátima Hotel.

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Equipe SDivine Fátima Hotel on 1 Apr 2024
Agradecemos imensamente pelo seu feedback positivo! Ficamos felizes em saber que teve uma estadia incrível conosco. Nossa equipe se esforça para proporcionar aos nossos hóspedes uma experiência excecional, e é gratificante ver que isso foi refletido na estadia. Estamos ansiosos para recebê-lo novamente em breve!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Filomena Pereira on 3 Nov 2023
Obrigada por partilhar a sua avaliação.Esperamos recebe-lo de novo para podermos tentar satisfazer na totalidade as suas expetactivas.

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly.
Stayed 1 night in Aug 2023
Response from Filomena Pereira on 26 Aug 2023
Dear Marcia,Thank you for sharing your opion on us.We are gratefull for your kind words

10/10 Excellent

Jeanne

Stayed 1 night in Jun 2023
Response from Filomena Pereira on 4 Jul 2023
Thank you for sharing your opinion reagarding your stay with us.We are happy to correspond to your expectation.

10/10 Excellent

Tatjana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Filomena Pereira on 6 Dec 2022
Obrigada por partilhar a sua opinião.Ficamos satisfeitos que a sua estadia tenha correspondido à suas expetativas.esperamos voltar a recebe-la em próxima ocasião

8/10 Good

yehudit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Filomena Pereira on 27 Oct 2022
Thank you for sharing your opinion on SDivine Fatima Hotel.We hope to welcome you on a next visit to Fatima

10/10 Excellent

CHERRY, KISSIMMEE

Liked: Staff & service, amenities, property conditions & facilities
The rooms are so clean! Good Service! Staff friendly and helpful. I did not like that they don’t have airport shuttle. Taxi is 170 euros to Lisbon airport.
Stayed 4 nights in Oct 2022
Response from Filomena Pereira on 20 Oct 2022
Thank you for choosing SDivine Fatima Hotel.We are glad that you enjoyed your stay with us.Unfortunatly we do not have the minimum guest number coming and going daily to the airport to justify having our onw airport shuttle.

4/10 Poor

Cuneyt

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
No bellboy at the hotel so you have to carry your luggages to 4th floor and no room service in sundays
Stayed 1 night in Aug 2022
Response from Filomena Pereira on 19 Aug 2022
Dear Sir,We thank you for the time taken to place a comment about your stay with us.We are sorry that we could not live up to your expectations.Regarding luggage, as a 4 star hotel, we do not have this service available, but we do have a luggage cart available for our guests that they can use so they do not have to carry their belongings.At the time of your check-in, our reception was very busy due to this high season period, otherwise one of our Reception staff could have provided some support in this matter.Regarding the cribs, as it was a last minute reservation and the hotel was full with many families, we ran out of available cribs.On Sundays after 4pm, unfortunately we have no conditions to ensure room service, as our F&B team is very short, not allowing us to perform this service.We hope there will be another opportunity to create a better impression.

10/10 Excellent

Joan

Stayed 1 night in Aug 2022

10/10 Excellent

Luis, El Paso

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, personal amable y muy dispuesto a ayudar. Las habitaciones olían muy bien y muy bien presentadas. Los chicos que atienden el bar fueron muy serviciales y los de recepción igual. Felicidades por un hotel bonito, amable y bien administrado.
Stayed 1 night in Jun 2022
Response from Filomena Pereira on 17 Jun 2022
Gracias por sus amables comentários. Toda la equipa del SDivine Fatima Hotel se queda grata. Hasta una proxima oportunidad.

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walk to the Santuario de Fatima
Stayed 1 night in Apr 2022
Response from Filomena Pereira on 13 Apr 2022
Dear Mr. Moses Thank you for staying with us and for the evaluation of SDivine Fatima Hotel.

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable suite, very modern and clean with great service. Very quiet and close to the santuary of Fatima. The hotel is spectatular with a beautiful chapel inside! Great breakfast and excellent service from every employee we met. Will return when back in Fatima.
Stayed 7 nights in Feb 2022
Response from Filomena Pereira on 12 Feb 2022
Dear Mr. Alexandre, Thank you for your kind comments. It will be a pleasure to receive you once again on a next visit to Fatima

10/10 Excellent

olivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Filomena Pereira on 5 Nov 2021
Gatos pela sua avaliação. Esperamos poder contar com uma próxima visita.

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Cassandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Newly updated rooms, very clean and very comfortable. Located in a convenient location for travelers!
Stayed 1 night in Aug 2021
Response from Filomena Pereira on 27 Sept 2021
Thank you for your feed-back. We are very happy to have been able to provide a comfortable stay.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good place to stay
Stayed 1 night in Jul 2021
Response from Filomena Pereira on 29 Jul 2021
Thank you Mr. Peter for your kind words. We hope you will stay again with us in a next visit to Fátima

10/10 Excellent

Gerrit

Stayed 1 night in Jul 2021
Response from Filomena Pereira on 23 Jul 2021
Thank you Mr. Gerrit, We are glad that you stay reached your expectations

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean beautiful food very nice stafe
Stayed 1 night in May 2021
Response from Filomena Pereira on 11 May 2021
Thank yuo for taking your time for rating our Hotel. We are very happy that your stay with us was satisfactory. Best regards

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect nights stay.
The Sdivine hotel was great! Well worth the price I paid and very clean. I enjoyed the breakfast and facilities. It was easy to find and free parking was great.
Stayed 1 night in Oct 2020
Response from Filomena Pereira / Front desk manager on 15 Oct 2020
Thank you for your kind comments. The satisfaction of our guests is our best motivation to serve.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Filomena on 2 Mar 2020
Thank you for your rating od SDivine Fátima Hotel

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Fatima.
The building looks like convent or monastery with a beautiful olive garden, inside the suite was awesome, clean, modern, comfortable and functional with a great bath tube. Staff was friendly and efficient, definitely recommend for anyone visiting Fatima.
Stayed 1 night in Feb 2020
Response from Receção | SDivine Fátima Hotel on 28 Feb 2020
Thank you very much for your words. We will be expecting you on the next visit.

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Jan 2020
Response from Receção | SDivine Fátima Hotel on 30 Jan 2020
Bom dia, Agradecemos a sua avaliação e comentários sobre a sua experiência no SDivine Fátima Hotel. Foi um prazer recebê-lo e saber que apreciou a estadia e o serviço. Aguardamos a sua próxima visita. Até breve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Filomena Pereira on 15 Nov 2019
Obrigada pela sua avaliação em nome da equipa do SDivine Fatima Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyday only scrambled eggs and bacon are choices for hot breakfast
Stayed 3 nights in Oct 2019
Response from Filomena Pereira on 15 Oct 2019
Thank you for your comments. We will take under consideration other offers for hot breakfast.

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Filomena Pereira on 15 Oct 2019
Estimada Carolina, Obrigado por partilhar a satisfação da sua estadia.

10/10 Excellent

Vladimir, Staten Island, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has very friendly staff, very convenient location and very clean rooms. We enjoyed being there. Superb.
Stayed 2 nights in Sep 2019
Response from Filomena Pereira on 15 Oct 2019
Dear Vladimir, The SDivine Fatima Hotel team thanks you for your kind comments.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Jul 2019
Response from SDivine on 21 Sept 2019
Good morning, Thank you for your review and comments on your experience at SDivine Fátima Hotel. It was a pleasure to welcome you and to know that you enjoyed the stay and the service. We look forward to welcome you on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Gbz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had an air conditioning leak which made a chinese torture type of noise. Whatever the circumstances we didn’t sleep that night. The facility is somewhat cold as is the breakfast...they have choices but they are poor. No gym yet. Distance to Fátima is 10 min walk If you can’t sleep the night than the hotel is poor
Stayed 1 night in Jul 2019
Response from Coelho on 26 Jul 2019
Dear Sir/Madam, We are very sorry that we did not achieve your expectations. In fact, there was a problem in the air conditioning and therefore it began to leak in your room. This is not a desirable situation, but as you understand, we are a brand-new hotel and therefore some equipment have not been thoroughly tested. As soon as you contacted the Reception informing about this situation, we immediately provided another room. Although, one of the persons of the couple, for some reason, chose to stay in the same room, although it was leaking. We apologize for this inconvenience which we could not anticipate and are very sorry that overall for this reason alone, you have penalized us with this score. But we understand that a sleepless night can get us mixed up. We hope we can have the opportunity to replace this bad impression in a next visit.

10/10 Excellent

Maarten

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super goed en mooi hotel met zeer goede prijs kwaliteit verhouding.
Stayed 1 night in Jan 2024
Response from Filomena Pereira on 28 Feb 2024
We are very happy to know that you appreciated our hotel and staying with us.Thank you for sharing your opinion on us.

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Quartos muito bons, limpos , Serviços: a falta de pessoas para levar as malas , em um hotel 4 estrelas é uma falha Café da manhã bom, ótimo atendimento
Stayed 1 night in Jan 2024
Response from Filomena Pereira on 28 Feb 2024
Agradecemos ter partilhado a sua opinião sobre o SDivine Fatima Hotel.Tomamos em consideração o seu comentário sobre o hotel ter apenas serviço e bagageiro on request. No entanto, providenciamos carro de bagagem.

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Filomena Pereira on 22 May 2023
Estimado cliente,Agradecemos a gentileza em ter partilhado a opinião sobre a sua experiência no SDivine Fátima Hotel.Gratos pela preferência demonstrada

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Excelente hotel, a capela grande é lindíssima. O staff muito atencioso, o restaurante serve almoço e jantar q é bem variado e delicioso. A localização também é excelente.
Stayed 5 nights in Oct 2022
Response from Filomena Pereira on 16 Oct 2022
Gratos pro partilhar a sua opinião.Ficamos satisfeitos que a sua estadia tenha correspondido às suas expectativas.

10/10 Excellent

Ivani R

Stayed 1 night in Oct 2022
Response from Filomena Pereira on 15 Oct 2022
Thank your for sharing your opinion

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Filomena Pereira on 6 Sept 2022
Obrigada pela cotação da sua estada no SDivine Fatima Hotel.

10/10 Excellent

MARIA DEL CARMEN SOFIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, amplio y limpio. L@s chic@s de la recepción todos encantadores y muy agradables. El desayuno de buffet muy bueno y completo, muy agradable todo el servicio.
Stayed 1 night in Sep 2022
Response from Filomena Pereira on 6 Sept 2022
Gracias por elegir SDivine Fatima Hotel.Nos complace que su estancia haya cumplido con sus expectativas.Le agradecemos sus amables comentarios.

8/10 Good

Rafael

Stayed 1 night in Aug 2022
Response from Filomena Pereira on 24 Aug 2022
Caro Sr. Rafael,Agradecemos a partilha da sua opinião sobre os nossos serviços.Esperamos uma próxima visita para podermos ter oportunidade de melhor.

8/10 Good

Zoubir

Stayed 1 night in Aug 2022
Response from Filomena Pereira on 12 Aug 2022
Thank you for choosing SDivine Fatima Hotel. Wish to receive you on a next trip to Fatima

10/10 Excellent

MARTHA MARIA LILIA

Stayed 2 nights in Jun 2022
Response from Filomena Pereira on 18 Jun 2022
Gratos pela pontuação atribuída ao SDivine Fátima Hotel. Ficamos satisfeitos que a sua estadia tenha correspondido às suas expetativas.

10/10 Excellent

filipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Filomena Pereira on 9 May 2022
Gratos pela avaliação ao SDivine Fátima Hotel. Ficamos felizes por ter correspondido às suas expetactivas

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinário. Simpatia. Higiene. Excelente pequeno almoço.
Stayed 1 night in Apr 2022
Response from Filomena Pereira on 27 Apr 2022
Gratos pelos comentários. Ficamos satisfeitos por ter contribuído para uma agradável estada.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção em Fátima
Ótima localização, café da manhã excelente, quarto e cama confortável. Voltaria com certeza!
Stayed 1 night in Jan 2022
Response from Filomena Pereira on 27 Apr 2022
Obrigado pelo tempo dispensado a avaliar o SDivine Fátima Hotel e pelas seus comentários. Voltaremos certamente a recebe-lo em próxima oportunidade

8/10 Good

MARIA J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Filomena Pereira on 16 Jan 2022
Obrigado pelo tempo despendido a avaliar o SDivine Fatima Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La tranquilidad y el confort en Fatima
Stayed 1 night in Oct 2021
Response from Filomena Pereira on 11 Oct 2021
Obrigado por partilhar a sua opinião na Hoteis.com Até breve

8/10 Good

Brais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sdivine
Hemos pasado una noche. El trato ha sido muy agradable. Las instalaciones están bien. En comparación con un 4* español, el desayuno algo flojo.
Stayed 1 night in Aug 2021
Response from Filomena Pereira on 27 Sept 2021
Gracias por su evaluacion. tomamos nota de su comentario sobre nuestro desayuno e informaremos debidamente al departamento correspondiente

10/10 Excellent

Erwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre et petit déjeuner exceptionnel !
Hôtel situé dans une belle propriété Accueil très pro (en français !) Petit déjeuner copieux (buffet) et d’excellente qualité Belle chambre /très propre A noter bouilloire avec tisanes (mais pas de café)
Stayed 1 night in Aug 2021
Response from Filomena Pereira on 27 Sept 2021
Merci beaucoup de vos aimables paroles. Nous sommes trés contents d'avoir pu rendre votre séjour aussi agréable que possible.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Adoramos a estadia. A localização é excelente, o serviço e atendimento também. As condições são ótimas para famílias e grupos numerosos. Quando a biblioteca estiver pronta será ainda melhor. Será a primeira opção sempre que voltemos a Fátima.
Stayed 1 night in Aug 2021
Response from Filomena Pereira / Front desk manager on 26 Aug 2021
Estimada Srª Carla, A Equipa do SDivine Fátima Hotel agradece as suas amáveis palavras, Ficamos muitos satisfeitos por nos saber a sua primeira opção em Fátima. Logo que a nossa biblioteca tenha a catalogação do seu espólio terminada e a estrutura para a sua conservação pronta, abriremos esta fantástica sala a todos os que nos visitarem. Contamos com uma próxima visita e até breve.

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel catolic, amb esgkesua i capella. es una gloria beneida. Bon esmirzar, instalcions molt kt bones
Stayed 2 nights in Aug 2021
Response from Filomena Pereira / Front desk manager on 26 Aug 2021
Señor David, Gracias por elegir nuestro hotel y por sus amables palabras.