Room, 2 Double Beds
Check availability

Reviews of Sunrise Motel

2.5 out of 5
Sunrise Motel
3778 Waverly Rd, Owego, NY

Reviews

6.6
Rating 10 - Excellent. 8 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 15 out of 60 reviews" "
Rating 4 - Poor. 9 out of 60 reviews" "
Rating 2 - Terrible. 7 out of 60 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from jay shah on 30 Jul 2023
thank you very much for your good review .and thanks for choosing Sunrise Motel

6/10 Okay

Angel

Travelled with family and small children
I liked the country setting
Stayed 2 nights in Jun 2023
Response from jay shah on 30 Jul 2023
thanks for choosing Sunrise Motel and good review we will try to provide more Hospitality next visit.Thanks again

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness
While the staff were quite pleasant, the room wasn't clean. The shower curtain had mildew on it and both chairs in the room were filthy. Bad enough I literally turned them upside down to remind myself not to sit on them. The only good thing was no sign of bugs.
Stayed 2 nights in May 2023
Response from jay shah on 31 May 2023
sorry for inconvenience, Thank you for your review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Guy

Stayed 1 night in Oct 2022

6/10 Okay

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
No water pressure and no breakfast
Stayed 1 night in Jun 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The facilities were older but comfortable. The bathroom was small but adequate. Staff was helpful and friendly.
Stayed 1 night in May 2022

8/10 Good

Rabih

Travelled with family and small children
Liked: Staff & service
the Sunrise was easy to reach, and the check-in and check out where easy and smooth. the unit was nice, with all the amenities.
Stayed 1 night in May 2022

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Stained furniture, stained towels, stained shower floor. No cold water, weak water pressure.
Stayed 1 night in May 2022

6/10 Okay

Thomas

I have stayed here before, it is showing it's age and there are "permanent" residents besides overnight guests. It is very basic but convenient to my destination.
Stayed 2 nights in Aug 2021
Response from Jay on 31 Aug 2021
we will take care about that thank you for lettings us .

2/10 Terrible

Chao, Great Neck

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bedding is ok. But, the bathroom is terrible. Dirty shower set, and the shower drain clogged. Standing in the fungus pool to finish the shower. Two feet itched for days.
Stayed 3 nights in Aug 2021
Response from Jay on 31 Aug 2021
This is unexpected drain clogged. and sorry for treble. thank you for your review. we try to serve our best for next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The place was nice and quiet. The room was clean although the shower could use an upgrade.
Stayed 1 night in Jul 2021
Response from Jay on 5 Aug 2021
thank you for your reviews. we will take care next time to provide you our best

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
older rundown motel, needs updating but served it's purpose for a place to sleep
Stayed 1 night in Jul 2021
Response from Sanjay Shah on 12 Jul 2021
Thank you for your reviews. we will try to do our best your advice to renovation.it will delay bc of COVID 19. thank you ones again for your business.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Jay on 4 May 2021
Thank you very much please come again. we will try to do our best hospitality for nice guest like you. Thank you again

6/10 Okay

bethany

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2021
Response from Jay on 4 May 2021
please come again We will try our best to your satisfaction. Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plase. Looks like you and mother-nature around.
Stayed 1 night in Apr 2021
Response from Jay on 21 Apr 2021
Thank you come again

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Good value for the price. Room nice size. Bed comfortable. Heat & hot water shower working. Carpet was a bit beat. Walls were not noise blocking. Blanket had some holes. Had fridge & microwave. No coffee or breakfast that I know of.
Stayed 1 night in Dec 2019
Response from SanjayKumar Shah on 29 Dec 2019
Thank you and come again.

4/10 Poor

Debbie, Owego, NY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in the service there. Not once did they come to the room to refreshen up or bring new towels or take garbage out. We had to buy garbage bags and go get clean towels.
Stayed 7 nights in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service
Ok for a short stay
This is an older motel, they keep it clean . There is a frig. in the room and they have internet. The bathroom is newer and very clean. I will stay there again.
Stayed 2 nights in Aug 2019
Response from Sunrise on 10 Sept 2019
Thank you

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
The air conditioning and TV did not work. The bed was uncomfortable and the smoke alarm beeped all night. I won't be back.
Stayed 1 night in Aug 2019
Response from Sunrise Motel on 20 Aug 2019
Sorry to hear that but if you complained us at that moment everything would have been comfortable and the motel was full so i'm sorry that you were the only guest that had issues. Thank You Sunrise Motel

4/10 Poor

Gabriele, Alexandria Bay NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again
Room: Shower tile seperating from the wall. Beds: Mattress very old and worn out. Sheets had holes and were so worn out they wouldn't stay on the bed. One set had stains that make me wonder if they were washed after the last visitor. And no coffee, 2 mile drive to get some.
Stayed 1 night in May 2019
Response from New Owner- Sunrise motel on 25 May 2019
Hello mam, We are sorry for the inconvenience but i must apologize for disagreeing with your review. Just to inform you the bed sheets were not torn, absolutely had no stains, and definitely we do not have bed bugs in any of the rooms. Regrading the coffee, we did inform you at the check in time about the coffee hours,and we did have it ready, but unfortunately you did not show up so we couldn't help out much. I am sorry you had to drive 2 miles for coffee which you could have got here if you came in the office. Thank you.

8/10 Good

Martha

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old and in disrepair. Not well maintained. Clean but an eyesore.
Stayed 1 night in Oct 2018

8/10 Good

Soumadip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills basic motel
It is a small motel in owego. We stopped here in the night. The reception was good. The room was basic and had microwave and refrigerator. The room was a bit dated and we don't have any complaints for a night stay.
Stayed 1 night in Oct 2018

8/10 Good

Sharron, Australia

Liked: Cleanliness, staff & service, room comfort
The owner went out of her way to help. Missed not having coffee and tea facilities in the room.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, staff was indifferent. Terrible, awful, obtuse.
Stayed 1 night in Aug 2018

8/10 Good

Richard, Buffalo, NY

Liked: Staff & service, property conditions & facilities
The Motel is 60s vintage but upgraded with small refrigerator and microwave. It is on the west outskirts of Owego in a quiet rural setting. There is coffee and tea and orange juice in the morning. Also paistries but no fruit or anything else in the morning. The owner was very nice. AC worked OK on a very hot weekend when we were there. Room was clean. Would stay here again.
Stayed 2 nights in Aug 2018
Response from Sunrise on 19 Aug 2018
Thank you for your feedback! Hope to see you again!

10/10 Excellent

Paul, Carbondale PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager friendly and helpful. Pretty town. Perfect location for travelling about twelve miles to play at Bluegrass festival at Newark Valley.
Stayed 3 nights in May 2018

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Only if you need a room desperately
Heat was not good and shower was not hot
Stayed 1 night in Jan 2018

4/10 Poor

Anthony, NY NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Out of towner
I had a 2 day reservation and got a bad feeling about the place upon check in. She asked for my credit card and charged me UP FRONT FOR THE TWO DAYS. I had a bad feeling from that very moment. Room was totally basic, minimalist style. Water pressure for the shower was the equivalent of someone urinating. And the bed? The mattress was hard and HORRIBLE. Pillows? Felt like towels folded up in a pillowcase.
Stayed 2 nights in Nov 2017

8/10 Good

Sandra, Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Day
Hotel in a nice quiet area. Plenty of parking. Close to town with much to see like the stores and walking along the Susquehanna River. The room was clean and beds were comfortable. I would come back again.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for the price. Would stay again. Excellent staff
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Excellent for the price Excellent television network
Stayed 4 nights in Sep 2017

8/10 Good

George, Penna.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Location
This was a ideal location for us when we went to Concert at Tioga Downs Casino on August 19,2017 only 7 miles away we enjoyed our stay owner was very nice & helpful.
Stayed 1 night in Aug 2017

6/10 Okay

Sunrise Motel, Owego, New York

Liked: Cleanliness, staff & service
Old fashion Mom and Pop motel
Convient to Toda Downs. Could use some new towels and firmer beds but ok for price and purpose.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, in disrepair, dirty
Nasty dirty. Mold in bathroom. Vomit stains on bed. Door and walls in terrible disrepair .
Looks like vomit stain
Moldy shower
Stayed 1 night in Aug 2017

6/10 Okay

Mike, Hudson, MA

Liked: Cleanliness, staff & service, room comfort
Older Motel
This is an older motel located just west of the downtown area. Family run. had no issue with noise, etc. Had good nights sleep all of my three night stay.The property could use some updating, but for the price it was about what I expected. The towels were clean and there was plenty of hot water for showers.
Stayed 3 nights in Aug 2017

2/10 Terrible

J, NY State

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay again
The woman we spoke with and greeted us was pleasant, that is where the complements end. Based on the room we had, the motel is dated, and in need of much repair .First it was suppose to be non-smoking, not sure it was it. the room was musty and had a hint of cigarette smoke. The room was very warm, I tried the air conditioner, but turn it off immediately, very musty, very old unit which needs cleaning or replacing. Pulled back bedspread on one of the beds to discover some red stains, (blood?), Various red stains splattered on the the walls around that bed. Wall outlet without protective plate. Lamp missing a bulb, bathroom shower in need of major cleaning. Floor board heater, disgusting! Refrigerator/microwave unplugged with no visible wall plug for either. Dresser has seen better days. Phone is disgusting. Chair near the dresser has pieces that are loose or broken. Bottom of the exterior door rusting. Bathroom window has a cracked. We arrive around midnight and had we not been traveling with another couple, we would have gone elsewhere or headed home. I did not sleep, bed uncomfortable, pillows wafer thin and room extremely warm.
blood?
Red stains on walls around that bed
no protective cover
filthy
Stayed 1 night in Aug 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

10/10 Excellent

Heather A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming stop for nostalgia buffs
This is a charming old style motel with a lovely vintage feel. The owner was so personable and helpful and we were even greeted at our door by the motel cat. Reminded me of traveling with my family as a kid. We arrived at night so it was a lovely surprise to see what a gorgeous town we had come to.
Stayed 1 night in Aug 2017

8/10 Good

Melani

Liked: Staff & service, room comfort
Reasonable price
This is a no-frills motel, but the location was right near town and the rate was very reasonable for what you get. The bed was comfortable and there was a mini fridge and microwave in the room.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice, decent hotel
Stay was comfortable and satisfactory. Very clean and quiet location. Room can use a little updating. But overall my stay was good.

6/10 Okay

dawayne

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was really old. Bed was uncomfortable. Lady was nice.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
We enjoyed our stay. The price was decent and the owner was very nice. She was right there if we needed anything. We will stay there again when we go back to town.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There were no updates to the hotel. No bathtub, only a shower.

6/10 Okay

Scherie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok could of been better

6/10 Okay

Hilary

Liked: Cleanliness
A nice place to stay
Sunrise Motel is an older motel, a mom-and-pop operation, a type we like to stay in. Yes, it's dated, but had all the amenities and was very clean. The owners live on the premises and were very nice. The location was about 2 miles out of the town of Owego and, although on a main route into town, was very quiet.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mike, Massachusetts

Liked: Staff & service, room comfort
Local Motel
This is a family run motel that, I would guess, was built in the 50's before all the chains. It could use some updating in the rooms but they are fairly clean and the linens and towels were just fine. For the price it was just fine. The owners are very nice!